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"Great Place! We will be back!"

"The room is great"

"I especially liked how polite and professional the team was throughout my visit. Overall, a great dining experience that matches Mercure’s high standard of hospitality. Highly recommended for anyone staying at the hotel or visiting Garut!"

"Check in process are so fast, facility is good enough"

"The building was maintained properly, each corners have its own unique spaces. From homy living room to picturesque pool. Definitely would comeback."

"The hotel food is too expensive.. are you guys kidding me ?? Sometimes the food is more expensive than jakarta... what are you guys thinking ??? The breakfast quiality was not even average.. by the way why there are only few employees during breakfast ?? The service was so slow"

"Pathetic, horrible experience, flies, mosquitoes and lizard in the room. Bedsheets, towels, pillows and toilet with bad odour. No fan, no air conditioning, sleeping in the heat, smell and dirt. Broken furniture, leakage shower, taps and wallwith patches. Why this hotel is listed in the HOTELS.COM is itself a shame and bad reputation for the HOTELS.COM Surprisingly the price for the walk in guests is far cheaper than the price quoted in hotels.com web page. Which it also means that Hotels.com...

"Tidak seduai dgn pesanan... kamar tifak ber AC dan tidak dilengkapi dengan peralatan kamar mandi"

"The hot water spring in the room. Instead of having a public hot water spering"