Search Spa Hotels in Kai

"Beautiful hotel and food"

"Very good good and helpful staff"

"Breakfast is great. Lots of variety and very good. Dinner is good - interesting. Rooms are a bit quirky by US standards, but nice and clean. Great views. Good staff."

"Traditional Japanese style hotel in a great location on the lakeside. Room (after we changed) was spacious but very outdated in terms of technology. No USB sockets, very old TVs (not that we used them). We would have been fine with all of this, but the service and attitude of the staff (mainly the men) at the front desk was disrespectful. In general, we felt uncomfortable that for every request for a service like the onsen or massage we were required to pay in advance as if we were a pair of thieves."

"Wonderful experience overall. Onsen was lovely especially having the open air bath in the room...all baths give a different vibe but all relaxing. Really enjoyed the Kaiseki but would've been great if they did allow you to report food allergies in advance so they could adjust menu. With my shellfish Allergy one meal set was very limiting. So next time probably wouldn't add that to the experience. Staff were friendly. The view from the room of the lake was amazing ..view of Mount Fuji from the observation deck was awesome. Overall a very relaxing stay...would definitely come again and very happy we stopped here on our trip to Japan."

"The hotel has a brilliant location with views over the lake and Mt. Fuji. The hotel was probably at its best 20 + years ago but seems dated now. There were damaged fittings in the ceiling, the tech is poor (shaky WiFi, TV not able to cast etc) and such a large amount of floor space taken up by unused communal areas. Had half board and it was getting a bit repetitive after the third day."

"Every thing was ok"

"Quite old hotel but charming, with nice views. We stayed in a tatami room and the futon beds were very comfortable! We also benefited from the free shuttle service of the hotel to Kawaguchiko station. Only downside might be the location as there isn’t much around especially at night.Shoutout to the kind, senior gentleman (which I believe was the owner) for helping us contact JR East regarding our lost phone and being so helpful in finding it out. Massive thank you!"

"Nice place to stay,"