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"Staff were lovely, lobby area was very nice. Lifts are very loud in the room every 5-10 minutes so you need earplugs, which they have at reception. The room itself was quite dated, decor straight out of the 90s, everything was very used and worn and the walls were dirty, in need of a fresh coat of paint. The carpet also had a concerning number of mystery stains and splatters on it. The free bus service to the airport was a nice benefit, you have to book for this in advance. The train station is right by the hotel which is very convenient, and there is also a Lawson and Family Mart within 5 minutes of the hotel."

"Great location!"

"Just FYI there is a coin laundry available on the 3rd floor. Dryer took 2 cycles to dry but heads ups as its not 100% clear"

"Clean room"

"I had an amazing view of the castle. The location was good. You are footsteps away from castle and many buses go to the train station from this location which is good for day trips like to Nachi Falls. "

"Meals are very delicious and adequate. "

"The top floor view was excellent with both ocean and park view together. The hotel was very clean and staff was very polite and accommodating with our needs. We could walk around the most part of Yumebutai without getting wet when the weather was bad. Please be aware that the hotel store does not have any decent food option (i.e. quick bites like onigiri or sandwiches) and the other store, which offers fast foods in Yumebutai closes around 4 pm, so without having a car there, you have to plan your meal if you don't want to eat at the hotel restaurants (expensive for what they are) everyday. "

"Great hotel !"