"On arrival The Monmouth looked fabulous, the lady on reception was polite and friendly as was all of the staff in the bar and breakfast room, thank you for making us welcome.
Our room was upstairs over the top of the reception area, we were not offered any help to get our bags upstairs, the stairs and outside balcony could do with maintenance they are very rickety. We found our room clean, but small, it needs some tender care to bring it back into shape by updating the bath and shower.
Before dinner we went for a drink at the bar and sat outside in the courtyard, the tables had not been cleaned for some time and were dirty. We dined in 1881 restaurant which we found disappointing, the staff all seemed stressed, and it felt like they were short staffed. The meal was just okay, nothing like what we expected. The wine list was good, but unfortunately not well stocked as two of our choices were not available. Tables were being cleared and reset around us, and it felt like we were in the way. Not the quiet romantic setting we had hoped for! We walked the grounds before dinner. The grounds looked as though they had had no care in a long time.
In summary, it is a sad and neglected property that at one time must have been absolutely beautiful. Unfortunately we feel that the accommodation and restaurant did not live up to expectations or value for money.
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