2/10 Terrible
Sheridon
18 May 2024
We checked in around 9:00pm for a two night stay. It was VERY hot in our room because the A/C had been turned off. When we turned it on it was making a LOUD continuous noise. We waited for almost an hour before it became so overwhelmingly loud we could not handle it anymore. We asked for another room and they said they were all booked and we should try and sleep without the A/C until they could get someone to work on it the next day. After another 30 minutes we said we couldn’t stay any longer and asked if we left would they refund us. The lady at the front desk said she was going to let the manager know how awful it was and get them to refund us our $386. We then left to go somewhere else. They then REFUSED to give us a refund.
Sheridon
Stayed 2 nights in May 2024