Search Hotels with Laundry Service in Jolly Harbour

"My experience at Jolly Beach has been my least favorite places I’ve ever visited, whilst the location of the property itself was great the service of the Food and Beverage staff was not pleasing or friendly with the exception of a few servers and literally a couple bartenders. The front desk staff were welcoming and friendly. The cleaning of the rooms should be included, its very unsatisfying to come back to an unkept room especially on vacation, the maintenance of the resort is not being maintained since we were without electricity for an entire night making it incredibly difficult to get rest during the night due to the heat in the room. From my experience no guest should ever know when there is a problem with any establishment there were no back up generators to provide power to the resort, it was even impossible to get hot water for tea, ice for juice or water and no water in the room to shower. I can’t say that I will return to Jolly Beach but the island I will revisit."

"We were told we were upgraded to a villa. The villa was located at the opposite end of the property far away from the center of the resort where all restaurants and activities were. The villa was not clean when we got there. The shower curtain was in the sink, the floors and the kitchen were dirty and there were no comforters on the bed. The staff at the front desk were rude (specifically the evening shift). They were not accommodating at all. I would not recommend this resort to anyone. "

"I had a wonderful stay at The Marina Resort. One of the best things about this property is its ideal location. It’s perfectly situated close to several great restaurants and some of Antigua’s most beautiful attractions, including Nelson’s Dockyard and Pigeon Beach. Everything you’d want to explore is just a short walk or drive away, which made the stay even more enjoyable. The resort itself is absolutely beautiful. What I really appreciated was how well they’ve preserved the old-fashioned, historic charm of the property. It feels authentic and unique, and the grounds are very well maintained. There’s something special about the classic Caribbean style and the peaceful marina setting that gives the whole place a timeless atmosphere. The staff were also incredibly friendly and helpful throughout my stay. Everyone was welcoming, attentive, and always willing to assist with anything needed, which really added to the overall positive experience. The only small downside is that the bathrooms aren’t very modern. For younger travelers who love bright lighting, big mirrors for photos, or a nice setup for doing makeup, the bathrooms might feel a little basic. That said, they’re clean, functional, and there is reliable hot water, so it didn’t take away from the overall comfort of the stay. Overall, it’s a lovely place to stay if you appreciate character, history, and a fantastic location close to some of the best spots in the area."

"The oceanfront room had a large balcony with a beautiful view. The rooms were generally clean, however, some items needed to be repaired. Overall the staff was accommodating and friendly. Sometimes they needed to be reminded of requests made during the stay. The spa was wonderful. "

"Wonderful service"

"Outdated garden room with a view of the back fence. Incredibly disappointing. Rest of resort was lovely and enjoyed."

"Rooms are large and clean - staff are friendly - the beaches are absolutely lovely. All made for an excellent, relaxing holiday in paradise"

"Staff was amazing!! Loved this resort"

"Service needs attention. We had multiple issues during our stay in terms of service. Hotel is understaffed. There is no urgency in addressing requests. We have stayed is 5 star hotels around the world and this hotel is severely lacking in service. The price we paid does not match the experience we had. The beach is beautiful and we loved our beach attendant Daniel who went above and beyond. Chef at wild tamarind is great and food was flavorful. They ran out of towels on the beach, no trash can placed in our room (had to ask multiple times to get a trash can), asked for a streamer and they didn’t have one, room was filled with mosquitoes, no porter available to take us up the hill at night…the list of short comings is long. Please train your staff and hire more staff so this is not the norm. "