The Grand Jade Hotel is located in Central District, a neighborhood in Johor Bahru. Johor Bahru City Square and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo and Night Safari. LEGOLAND® Malaysia and Eco Botanic at EcoWorld Gallery are not to be missed.
Johor Bahru Customs, Immigration, and Quarantine Complex - 10 min walk
Komtar JBCC - 10 min walk
Johor Bahru City Square - 11 min walk
R&F Mall - 12 min walk
KSL City Mall - 5 min drive
Getting around
Kranji Station - 7 min drive
JB Sentral - 14 min walk
Seletar Airport (XSP) - 31 min drive
Restaurants
Boost Juice Bars - 15 min walk
Reatoran Empire Bistro - 12 min walk
Starbucks - 14 min walk
SDS Classic - 16 min walk
KFC - 15 min walk
About this property
The Grand Jade Hotel
Hotel near Johor Bahru City Square
Close to Johor Bahru Customs, Immigration, and Quarantine Complex and Komtar JBCC, The Grand Jade Hotel provides amenities like a rooftop terrace. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self-parking
Buffet breakfast (surcharge), tour/ticket information and luggage storage
A lift, a 24-hour front desk and smoke-free property
Room features
All guest rooms at The Grand Jade Hotel include comforts, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Other amenities include:
Flat-screen TVs with cable channels
Electric kettles, daily housekeeping and desks
Languages
Chinese (Mandarin), English, Indonesian, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 20 per person
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Daily housekeeping
Tour and ticket assistance
Business services
Meeting room
Outdoors
Rooftop terrace
Accessibility
Lift
More
4 floors
Smoke-free property
Room amenities
Bathroom
Free toiletries
Towels
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: MYR 50.0
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately MYR 20.00 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Grand Jade Hotel Johor Bahru
Grand Jade Hotel
Grand Jade Johor Bahru
Grand Jade
The Grand Jade Hotel Hotel
The Grand Jade Hotel Johor Bahru
The Grand Jade Hotel Hotel Johor Bahru
Frequently asked questions
Is The Grand Jade Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Grand Jade Hotel?
Self-parking is free at this property.
The Grand Jade Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 10 out of 45 reviews" "
10 - Excellent
10
Rating 8 - Good. 21 out of 45 reviews" "
8 - Good
21
Rating 6 - Okay. 12 out of 45 reviews" "
6 - Okay
12
Rating 4 - Poor. 2 out of 45 reviews" "
4 - Poor
2
Rating 2 - Terrible. 0 out of 45 reviews" "
2 - Terrible
0
8.2/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveller
24 Jan 2020
Liked: Cleanliness, staff & service
Room is ok, environment is ok too. Breakfast is delicious.
Verified traveller
Stayed 1 night in Oct 2019
6/10 Okay
Verified traveller
Travelled with group
28 Dec 2019
No car park available from hotel, car driver has to pay heavily on car park fee from paid car park place. Will get fine if parking on roadside without valid car park coupons.
Location is good, it's directly opposite the R&F Mall. There's a linkway from CIQ complex, we couldn't find it at first as there's no proper signage, about 15 mins walk. Basic but clean hotel. Stained towels but they replaced them when we requested. Good for overnight stay.
Opposite a big mall. Local food at cowboy town just behind hotel. Intersection of 2 major roads, may be noisy. Breakfast at top floor of hotel with view and dust of traffic. Overall is good.
There is a skybridge leading both to JB Sentral and City Square and to a further large mall directly opposite; this is very convenient since you can avoid all traffic. The breakfast was simple but more than adequate. Rooms were in good condition although it's surprising that the electronic key card doesn't connect with the air-con; if guests are not aware of that then they could go out of the room leaving the air-con on all day. I was disappointed that, on one day, even though I had been outside for many hours, the room was not serviced by the time I came back. There were three receptionists, two of whom were friendly and helpful. One, however, could barely communicate and had to be greeted twice before he responded rather than simply staring blankly, which is not good customer service.