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Outdoor pool
Outdoor pool
Outdoor pool
1 bedroom, minibar, in-room safe, desk

Guest reviews

4.1/5 Very good
414 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationAEON Tebrau City10 min drive
Popular LocationAustin Heights Water & Adventure Park11 min drive
Popular LocationHospital Sultan Ismail12 min drive
AirportJohor Bahru (JHB-Senai Intl.)21 min drive

Choose dates to view prices

  • Standard King

    5/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard King
  • Superior King

    4.6/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior King
  • Superior Twin Room

    4.5/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Twin Room
  • Deluxe King

    Room amenities

    • 280 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe King
  • Deluxe Twin

    5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin
  • Premier Deluxe King

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Deluxe King
  • Premier Deluxe King with Bathtub

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Deluxe King with Bathtub
  • Executive Suite King

    Room amenities

    • 366 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite King
  • Deluxe King B

    4.5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe King B
  • Deluxe Twin B

    Room amenities

    • 280 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin B

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Johor Bahru

KSL Hot Spring Resort is located in Johor Bahru. AEON Tebrau City and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park. Looking to enjoy an event or a game while in town? See what's happening at Singapore Turf Club or Tan Sri Hassan Yunus Stadium.

Visit our Johor Bahru travel guide
Map
Popular Location

What's nearby

  • AEON Tebrau City - 10 min drive
  • Austin Heights Water & Adventure Park - 11 min drive
  • Hospital Sultan Ismail - 12 min drive
  • Plaza Pelangi - 17 min drive
  • KSL City Mall - 18 min drive

Getting around

  • JB Sentral - 23 min drive
  • Johor Bahru (JHB-Senai Intl.) - 21 min drive

About this property

KSL Hot Spring Resort

3.5-star hotel with full-service spa and restaurant
This smoke-free hotel features a full-service spa, a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a coffee shop/café and spa services. All 308 rooms offer free WiFi, minibars and flat-screen TVs. Other amenities available to guests include coffee/tea makers, free bottled water and hairdryers.
KSL Hot Spring Resort offers 308 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hot Spring Pool. The spa is equipped with hot springs/mineral springs.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 40.00 per person
  • 1 restaurant and 1 coffee shop/cafe

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs/mineral springs
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 40.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 72 hours between bookings
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines and the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

KSL Hot Spring Resort Hotel
KSL Hot Spring Resort Johor Bahru
KSL Hot Spring Resort Hotel Johor Bahru

Frequently asked questions

Can I cancel my reservation for free at KSL Hot Spring Resort and receive a full refund?
Yes, KSL Hot Spring Resort offers free cancellation on select room rates, because flexibility matters! Please refer to KSL Hot Spring Resort cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at KSL Hot Spring Resort?
Check-in is from 3 PM to 6:00 AM.
What time is check-out at KSL Hot Spring Resort?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is KSL Hot Spring Resort located?
Situated in Johor Bahru, this spa hotel is within 3 miles (5 km) of Austin Hills Country Club, Austin Heights Water & Adventure Park and Hospital Sultan Ismail. Sunway College Johor Bahru is 2.9 mi (4.7 km) away.

Guest reviews

Overall score and ratings for KSL Hot Spring Resort

4.1
Very good
5 - Excellent
158
4 - Good
177
3 - Okay
44
2 - Mediocre
19
1 - Poor
16
4.3
Cleanliness
4.1
Service and Staff
4.0
Amenities
4.2
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room is not properly clean and the staff does not react promptly on it.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over all is good

Stayed 1 night in Mar 2020

3/5

  • Liked: Staff & service, property conditions & facilities
  • Disliked: Cleanliness

secure parking area

Stayed 5 nights in Feb 2020

3/5

  • Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staffs were friendly and helpful. Checking in and out was fast and easy

Stayed 1 night in Feb 2020