- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service
When I arrived, I asked the receptionist if there are any rooms available for the night. He told me straight face ''sorry we are fully booked out''... I recalled earlier, before I went to the hotel, I have checked on Expedia site, that there were still rooms available. Then I walked outside the hotel and check again on Expedia. I saw there were rooms available, so I booked it and paid for it online. Then after receiving the confirmation, I return to the reception and told the receptionist that I have a booking and showed my booking number. The receptionist immediately change his tone and told me he could still get me a room, but they are over booked. A liar.