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"There was no spa. The place is clean and nice otherwise. It is a very good hotel. This will especially appeal if you are coming from abroad with kids."

"Got a lovely room"

"Great staff"

"MISLEADING LISTING: ACTIVE CONSTRUCTION SITE. Zero stars. This property is currently undergoing major renovations that were NOT disclosed during booking. We were forced to live in a construction zone for 3 days with constant hammering, drilling, and dust coating everything in the room. It was uninhabitable and a health hazard. Expedia support was useless—they offered a pathetic $50 credit for a ruined vacation and promised a follow-up that never happened. Do not book here unless you want to sleep in a dusty construction site."

"Very clean, good breakfast and friendly staff"

"Spectacular views, polite and friendly staff, super clean and beautifully maintained. Excellent service. "

"Beautiful location, easy drive. Good food, courteous staff. Do check if there is corporate booking with heavy inflow of guests and shift/plan ur dates accordingly. "

"Cool"

"The most luxury hotel in Nainital. Stay with it's prime location near naini lake .The staff in humble and helpful. Thank you for the good experience. "