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Reviews of Jeddah Trident Hotel

Jeddah Trident Hotel
Mina Street, Jeddah, Makkah Province

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 5 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Abdullah

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, friendly staff but old property which needs renovation
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Front office manager on 19 Feb 2020
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Kamal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preferred hotel in Jeddah
I have stayed here everytime I have visited Jeddah during last 7 years. Good hotel with spacious rooms and availability of Indian cuisine. Hotel is very cooperative if you need late check out upto 4-5pm.
Stayed 1 night in Jan 2020
Response from Front Office Manager on 4 Feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay!!!!!!! no prob for check in. till now not faced any problem through Expedia portal all int and dom bookings.
Stayed 3 nights in Apr 2019
Response from RDM on 21 May 2019
tHank you for your valuable comments.Look forward to welcoming you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 5 nights in Apr 2019
Response from A.K.Roy on 21 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

avanish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall it was OK experience
Stayed 1 night in Feb 2019
Response from Ashim Kumar Roy on 1 Mar 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

nasir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice quiet hotel with average ameneties. Has potential to be better
Stayed 3 nights in Jan 2019
Response from Ashim Kumar Roy on 1 Feb 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

nasser

Liked: Cleanliness
Too much noise from working up stairs. I could not sleep at all.😭
Response from Roy on 12 May 2018
Dear Mr.Nasser Thank you for your valuable feedback which will help us to improve further.We have taken up all your issues with the concern departments and necessary action has been initiated and we can assure you that this will not be repeated in future. We regret for the inconvenience caused. Look forward to welcoming you back.

8/10 Good

PEI CHI

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

PEI CHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nothing to complain, only wifi is slow
Stayed 6 nights in Dec 2019
Response from Trident Hotel on 25 Dec 2019
Dear Sir, Noted your feedback and will do the needful in increasing the wifi speed.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from A.K.Roy on 6 Mar 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018
Response from RDM on 10 Jan 2019
Dear Mr.Omar Thank you for your feedback.We regret for any inconvenience caused to you.We ensure that your future stay is comfortable.Look forward to welcoming you back.

4/10 Poor

Jens

The breakfast and evening buffet had a good varaity, also the pool area and gym were ok. BUT the room was dirty and in very much used condition! Little holes in walls and ceiling were not bothered to fill and repaint. Carpet super filthy! The rest not much better. No tea or coffe in the room but daily water bottles.
Stayed 3 nights in Nov 2018
Response from A.K.Roy on 3 Dec 2018
Dear Mr.Jens Brake Thank you for your valuable feedback which will help us to improve further.We have taken up all your issues with the concern departments and necessary action has been initiated and we can assure you that this will not be repeated in future. We regret for the inconvenience caused. Look forward to welcoming you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2017
Response from Ashim Kumar Roy on 1 Feb 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Arnaud

Liked: Cleanliness
Disliked: Room comfort
rapport qualité prix correcte
Je suis arrivé à 3 heures du matin, ça c'est bien passé. Je suis reparti à 8 heures après un pti dej express. Disons que c'est un peu étrange, la réception est à l'étage, il y a beaucoup de chambre, ça fait un peu l'industrie de l'hébergement.
Response from Ashim Kumar Roy on 1 Feb 2019
Thank you for your valuable feedback which will help us to improve further. We regret for the inconvenience caused. Look forward to welcoming you back.