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Reviews of Radisson Blu Jammu

4.5 out of 5
Radisson Blu Jammu
Bypass Road, Radisson Square, Narwal Bala, Jammu

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 40 reviews" "
Rating 8 - Good. 11 out of 40 reviews" "
Rating 6 - Okay. 6 out of 40 reviews" "
Rating 4 - Poor. 3 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ashok

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Santosh Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

2/10 Terrible

Sanjay

Stayed 1 night in Jun 2023

4/10 Poor

Ghulam Hassan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

RAJEEV

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Atul

Excellent
Stayed 2 nights in Apr 2023

8/10 Good

Shailaja

10/10 Excellent

Vivek

Stayed 1 night in Feb 2023
Response from Kanwar Jhajj on 28 Feb 2023
Dear Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Jammu. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Jammu, I look forward to welcoming you back.Sincerely, Kanwar JhajjAFOMRadisson Blu Jammu

8/10 Good

Nivedith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Value for money.
Good hotel. No issues. Value for money and a friendly, eager to please staff. Try and get a room with a good view.
Stayed 2 nights in Jan 2023
Response from Kanwar Jhajj on 3 Feb 2023
Dear Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Jammu. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Jammu, I look forward to welcoming you back.Sincerely, Kanwar JhajjFOMRadisson Blu Jammu

8/10 Good

JASBIR SINGH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was marred by my unexpected health situation which suddenly happened and for which I had to cancel my remaining three nights' stay and return home. The hotel duty manager was duly informed and he promised to refund one night's stay. But when Hotel.com contacted them, the hotel refused to give a refund. Not a healthy business practice to say the least.
Stayed 4 nights in Nov 2022
Response from Sunita Nag on 20 Dec 2022
Dear Sir,Namaskar!!!We wish to inform you that we have charged only for one night. Please contact to your travel agent for refund process.Regards,Sunita

10/10 Excellent

ashfaq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will come again
Amazing stay
Stayed 1 night in Sep 2022
Response from Divakar Bhardwaj on 23 Sept 2022
Dear Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Jammu. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Jammu, I look forward to welcoming you back.Sincerely, Divakar BhardwajFOMRadisson Blu Jammu

8/10 Good

RAJEEV

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service lagging. Had complained about Hotel water Kettle in Room NOT working but was unattended for 2 days
Stayed 2 nights in Aug 2022
Response from Divakar Bhardwaj on 19 Sept 2022
Dear Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Jammu. We are delighted to read from your review your recent stay with us and we also appreciate you pointing out the service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Jammu, I look forward to welcoming you back.Sincerely, Divakar BhardwajFOMRadisson Blu Jammu

10/10 Excellent

Aniket

Stayed 1 night in Jul 2022
Response from Divakar Bhardwaj on 17 Jul 2022
Dear Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Jammu. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Jammu, I look forward to welcoming you back. Sincerely, Divakar Bhardwaj FOM Radisson Blu Jammu

10/10 Excellent

Amit

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2022
Response from Divakar Bhardwaj on 17 Jul 2022
Dear Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Jammu. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Jammu, I look forward to welcoming you back. Sincerely, Divakar Bhardwaj FOM Radisson Blu Jammu

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property
Stayed 1 night in Dec 2021

8/10 Good

Umesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
It is a reasonable hotel, though a bit pricey for the place and the condition of the property. Staff was helpful and courteous, though the veg. food quality was average.
Stayed 1 night in Feb 2021

8/10 Good

Ashutosh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best in Jammu
It is one of the best properties you can find in Jammu, well located with nice and clean rooms
Stayed 2 nights in Jan 2020

10/10 Excellent

Volkmar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
20 days in Jammu
We are visiting Jammu for a film production and are happy to have found this gem, it’s modern, clean, serves great Chai and we have only met friendly and extremely helpful people! Thank you
Stayed 1 night in Jan 2020

4/10 Poor

Parthasarathy

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
I booked one King size bed. However when i reached there i got one room with 2 beds side by side which was not my choice. However i was forced to accept that since there was no room or upgrade given by the hotel. While i requested them to put the beds together they took so much time to come and after fixing it there was height diff between the beds leading to unevenness and gaps between the beds. Due to which i had to experience back pain and poor sleep. Their response was luke warm on why they offered me a room with 2 beds when my booking was clearly mentioned as king size bed. Real pathetic front office service.
Stayed 1 night in Nov 2019
Response from Barbie on 19 Dec 2019
Dear Mr. Parthasarathy Warm Greetings from Radisson Blu Jammu!!! Thank you for your recent visit and taking the time to give us your valuable feedback. At the outset please accept our sincere apologies for the inconvenience caused with regards to the king size bed. We apologize once again and look forward to welcoming your back soon. With kind regards, Barbie Verma Duty Manager

8/10 Good

Shree Narayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Jammu
Stayed at the Radisson on our Vaishno Devi trip, nice hotel, good food and lovely Spa. Worth the price
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Sakshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonding
It was an amazing stay, comfortable and homely. Had a great time with family, at the the Brew Tea, Bonding
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, perfect for business
Amazing room, outstanding service, extraordinary food.
Stayed 5 nights in Oct 2018

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Nicely located property with a helpful staff
Stayed 1 night in Oct 2018

10/10 Excellent

Sham, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good but room food service need help to come fester because it takes forever if you are hungry give oder at 45 min ealy so you could enjoying the food
Stayed 13 nights in Apr 2018

10/10 Excellent

Srinivas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and clean hotel. Comfortable stay. Staff weee courteous. Food onsite was good
Stayed 1 night in Mar 2018

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

S

Liked: Property conditions & facilities, room comfort
Poor service to non resident Indians.
If you are non resident indian you are treated as being inferior to the natives. In addition the reception staff when asked to arrange prepaid vehicles bill you for a large vehicle and contract to taxi owners who provide them a commission. In addition you pay for a dezine vehicle get transported in maruti suzuki vehicle with your suitcases on your lap on a ride from jammu to katra. To top it off the receptionist lies to the manager saying you did not say you had a party 4 who had been residing in the hotel were travelling from jammu to katra. The hotel structure is good ; the staff subservient to native Indians and quick to make a fast buck on NRI.
Stayed 1 night in Dec 2017

10/10 Excellent

Vimal, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional staff with prompt service. Hotel facilities are at par with the same level hotel anywhere in the world that I have visited.
Stayed 5 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel in Jammu for relaxing.
Good hotel in Jammu for relaxing for onward journey to Katra or back.
Stayed 1 night in Nov 2017

4/10 Poor

Allan, Brisbane Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Inflexible and lacking empathy
The hotel and facilities are up to 5 star standard but the inflexibility of staff and their pedantic attitude towards the express use of hotel cars spoiled our stay. From the moment we checked in we were refused assistance to arrange for a cab to take us sightseeing, or even out to dinner. All trips outside the hotel, the staff insisted, must be made using the hotel cars at an exorbitant price. Their justification was safety. The hotel claimed they could only guarantee our safety by using a hotel car and having the driver stay with us. The cost was 3 times the price of a cab, but it was the inflexibility, and time wasting that occurred which ruined our stay. I won't be going back there and won't be recommending the hotel to anyone.
Stayed 1 night in Sep 2017

10/10 Excellent

Jav, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Jummu
The stay was great. The Sunday buffet was extravagant and with tons of choice. The rooms was neat and well designed. Recommended for family and business travelers. My only gripe was that we checked in at 2:30 and all the rooms were not ready had to wait 30-45 mins.
Stayed 2 nights in Aug 2017

10/10 Excellent

Vandana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

Talina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
We just had one night, but it was worth staying for the night
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort