2/5 - Disappointing
Staff are very helpful and pleasant, breakfast basic but acceptable. Expensive room considering the poor quality of the rooms/facilities.

Hotel is in a great location, but it’s older and in serious need of some updates. They have very few amenities in the hotel, which was a bummer. But the location made up for it!
Reviewed on 15 Nov 2025

Good location
Reviewed on 18 Nov 2025

Always great to come back to the Lotte NY Palace for our annual Veterans Day weekend trip. We’ve stayed here for the last four years and will continue. The hotel is in a great location. The double beds seem larger than normal and are comfortable and the rooms are large. The service is always outstanding. ...
Reviewed on 12 Nov 2025

The check in was wonderful and the staff was top-notch. We were so glad we were able to get this room in a pinch. I will definitely stay at this property again.
Reviewed on 16 Nov 2025

Nice roomy hotel. Could use hooks/rods in bathroom and hallway and more bedding.
Reviewed on 11 Nov 2025

For a Manhattan hotel size and price was amazing ! Full Kitchen ! Close to many things we enjoy!
Reviewed on 8 Nov 2025

The dazzlingly illuminated centrepiece of New York is a must-visit spot for all tourists.

Visit the dazzling theater district of one of the world’s most exciting cities. Enjoy the shopping, dining and street entertainment as well.

A beautiful haven where you can escape from the steel canyons of Manhattan for a wander or a picnic.

Whether you’re performing here, watching your favorite sports team or entertainer or touring the venue, you’re in for an exciting event.

This iconic business and entertainment hub has been a fixture on the New York City skyline ever since the 1930s.

One of the world's most famous statues is an iconic symbol of freedom and hope to the country's immigrants and to visitors from all over the world.
Staff are very helpful and pleasant, breakfast basic but acceptable. Expensive room considering the poor quality of the rooms/facilities.
Handy for JFK
Lovely weather and friendly people
Strong marijuana smell
Stayed over between flights. Excellent for this with the free airport shuttle
Good friendly staff, clean, comfortable room
