Al fresco dining

Reviews of MaxOneHotels.com at Platinum Hayam Wuruk Jakarta

3.5 out of 5
MaxOneHotels.com at Platinum Hayam Wuruk Jakarta
Jl. Hayamwuruk No.5 Gambir Jakarta, Jakarta, DKI Jakarta

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Reasonable price and not far away from shopping mall
Stayed 3 nights in Dec 2019

8/10 Good

Brendt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
I had an overnight stay here. In a decent location. Food near by for you to buy and take care of your needs. I would stay again for a short while. Rooms are clean and staff is nice and helpful.
Stayed 1 night in Oct 2018

8/10 Good

G, Leeds

Liked: Staff & service, property conditions & facilities, room comfort
Stopped for two nights. Near to Medeka square and train station. Simple rooms with a comfortable bed and good breakfast. Has an onsite restaurant which was great too. Reception IS manned not as it says in the paperwork
Stayed 2 nights in Nov 2018

8/10 Good

roger, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Overall is good except for only single lift in working condition, There is a strong musky smell in the room.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Over-rated
Rating unreal, electric mains tripped several times. Bad breakfast. Good staffs though.
Stayed 4 nights in Sep 2018

8/10 Good

Cin, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should have better shampoos and toilet paper rolls. Rest air condition blows directly at bed. Not good. Otherwise is clean and very decent
Stayed 4 nights in Sep 2018

10/10 Excellent

John

Excellent
It a very good clean hotel for the price I stay in a lot of hotels and this is one of the best for this rating.... Pleasant staff very quite nice views and breakfast terrace is excellent food is OK nothing special but there's plenty of food around the area
Stayed 2 nights in Aug 2018

6/10 Okay

Ciou Rong

Liked: Property conditions & facilities
清潔度有待加強
這次第一次入住,發現枕頭套和床單有些污漬,而且不少。床算舒適。電視也蠻多頻道。浴室的蓮蓬頭壞了,無法手把淋雨,洗手槽有上一位客人殘留的東西所以有蠻多螞蟻出現。這點要加強!
Stayed 1 night in Dec 2019
Response from Rizal on 20 Jan 2020
Dear our beloved guest, Thanks for your review, I am sorry for the inconvenient during your stay. we will immediately review our services and to make sure it will happen again in the future. Looking forward for your next stay at us.

4/10 Poor

DONGWON

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
You can not sleep whole night especially Saturday
Staffs are kind and speaking English well. but you can not sleep whole night especially Saturday night. The terrible noisy sound of motorbikes and cars are coming from outside due to thin window of your room.
Stayed 3 nights in Sep 2019
Response from Rizal on 4 Oct 2019
Dear our beloved guest, Thanks for your review, I am sorry for the inconvenient during your stay. we will immediately review our services and to make sure it won't happen again in the future. Looking forward for your next stay at us.

10/10 Excellent

Yen-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and clean...Staff very professional
Stayed 1 night in Aug 2019
Response from Rizal on 26 Sept 2019
Dear our beloved guest, Thank you for taking your time to write down your review for us. It's our pleasure to give our excellent services to you and to all of our guest. Looking forward for your next stay with us. Best Regard,

10/10 Excellent

Ugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good price
The front desk staff and ckeaning staff are very friendly and helpful. The quality/price is very high in comparison with the other nearby alternatives. It is very clean. However, the warmth rooms are located only on the main street side at which there is nonstop traffic noise in the room. There is no spa in the hotel. The breakfast is not good for Europeans.
Stayed 5 nights in Jul 2019
Response from Rizal on 26 Sept 2019
Dear our beloved guest, Thank you for your time to write down this review. We'll always give our warmth and excellent service to you and to all of our guest. And please accept our apologize for the inconvenient during your breakfast. We'll immediately do improvement for the breakfast. Looking forward for your next stay with us. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for the room and location. But there is no freezer for the standard room. Everything else is good.
Stayed 3 nights in Mar 2019

10/10 Excellent

YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蠻超值的
住在靠近馬路那邊,所以有點點受影響,不過整體來說都很不錯! (有需要吹風機的話,需跟櫃檯要) 附近很方便,隔壁就有星巴克,走路兩三分鐘即有一家超市!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice Hotel, close to the Harmoni Busway station, the room is clean and comfortable, the breakfast is delicious, thank you maxone for great experience
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasi persis di tengah kota
Lokasi berada persis di pusat. Kemana2 cukup mudah. Saat saya menginap kemarin listrik sempat mati 2x. Kamar kondisi cukup baik, Air panas ber jalan baik, sempat minta soap dispenser untuk diisi krn habis dan menunggu lumayan lama. Kamar kurang kedap suara. Overall untuk kebutuhan di tengah kota dan harga cukup oke.
Stayed 1 night in Sep 2018

10/10 Excellent

daniel, amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick incheck. Eka the front worker is cute and he
Everything is near the hotel. Fitness, fastfood, starbucks, taxi and ojeks.
Stayed 2 nights in Sep 2018

10/10 Excellent

Hsu Hung

物超所值的飯店
相當超值的飯店,設備也相當新,但沐浴乳與洗髮精是2合1的是小缺點
Stayed 1 night in Sep 2018

10/10 Excellent

Stephanie, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel
Nice and fast checked in, very clean room. Always be my first hotel choice.
Stayed 1 night in Jul 2018
Response from Rizal on 27 Jul 2018
Dear Our Beloved Customer Thank you so much, you had a great time when you stayed in MaxOneHotels @ Platinum Hayam Wuruk. We're waiting for your coming soon Ms. Stephanie Best Regards, MaxOneHotels PLatinum