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Reviews of Le Méridien Jaipur Resort & Spa

5 out of 5
Le Méridien Jaipur Resort & Spa
Number 1, RIICO, Amer, Rajasthan

Reviews

8.4

Very good

Rating 10 - Excellent. 68 out of 114 reviews" "
Rating 8 - Good. 20 out of 114 reviews" "
Rating 6 - Okay. 12 out of 114 reviews" "
Rating 4 - Poor. 8 out of 114 reviews" "
Rating 2 - Terrible. 6 out of 114 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service

10/10 Excellent

Gautam

Stayed 1 night in Jan 2024

4/10 Poor

Nerada

Stayed 1 night in Dec 2023

4/10 Poor

Salim

Travelled with group
Disliked: Property conditions & facilities
Nice space but not well maintained
Stayed 1 night in Sep 2023

10/10 Excellent

TAPAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way! Location, ambience, customer service, food, room size, cleanliness — all five star. Overall we had the most wonderful stay.
Stayed 1 night in Aug 2023

10/10 Excellent

amit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and very good food, good for leisure, calm and serenity
Stayed 1 night in Jul 2023

10/10 Excellent

chandramohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Entirely
Excellent hospitality , extremely courteous staff would surely like to visit again
Stayed 1 night in Apr 2023

10/10 Excellent

Mugdha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, one of the most hospitable team.. unmatched service
Stayed 4 nights in Mar 2023

4/10 Poor

Anand

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was big but nothing worked in it including television, internet and hot water. Staff tried to fix things but they didn’t seem competent. This was the worst stay in many years even though we paid such high price for India.
Stayed 3 nights in Mar 2023

10/10 Excellent

Baljeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with good sized rooms and beautiful gardens. The staff very helpful. The only negative was poor Wi-Fi signal from the hotel which never got resolved during our stay. Otherwise a very nice and friendly hotel.
Stayed 2 nights in Mar 2023

6/10 Okay

MANUJ

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service, no one cares and hotels needs update
Stayed 2 nights in Jan 2023

10/10 Excellent

Shreya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely maintained. Beautiful property and wonderful food.
Stayed 1 night in Jan 2023

4/10 Poor

Suraya

Stayed 4 nights in Nov 2022

10/10 Excellent

Shashank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

David

Liked: Staff & service, amenities
The property grounds are beautiful . I feel the area that needs some attention are the rooms ( or maybe it was the section where we stayed) They are quit comfortable but getting a bit old and tired . Needs updating
Stayed 2 nights in Oct 2022

6/10 Okay

Arjun

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The stay was ok not that great.
Stayed 2 nights in Aug 2022
Response from General Manager on 19 Sept 2022
Dear Arjun,Thank you very much for your valuable feedback following your stay. Your comments have been shared with the team. We look at guest feedback very closely and draw requisite learnings so that we can continuously assess our services and standards and also keep enhancing them.Once again thank you for given feedback and we will eagerly look forward to having you with us soon.Kind regards,Rahul SharmaGeneral ManagerLe Meridien, Jaipur Resort & Spa

10/10 Excellent

Gaurav

Stayed 1 night in Aug 2022

10/10 Excellent

Abhishek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome Hospitality
One of the best hospitality I had during this trip.... special thanks to Hotel Manager @ Aditya and @ Ishmeet and @ Aman in Restaurant ....
Stayed 2 nights in Feb 2022
Response from Shalini Sharma on 26 Mar 2022
Dear Abhishek, Namaste! Thank you for choosing to stay at Le Meridien Jaipur Resort & Spa and for sharing your feedback with us. We are glad we were able to provide consistent levels of service. We have conveyed your appreciation to Aditya, Ishmeet & Aman such appreciation is our greatest reward. Look forward to welcoming you. Warm Regards

8/10 Good

Bahadur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jan 2022
Response from Shalini Sharma on 26 Mar 2022
Dear Guest, Namaste! Thank you for choosing to stay at Le Meridien Jaipur Resort & Spa and for sharing your feedback with us. We are glad we were able to provide consistent levels of service. It is our endeavor to create a memorable experience to our guests when away from home Look forward to welcoming you. Warm Regards

10/10 Excellent

ALOKE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Trip
It was a nice trip overall. The staff was very courteous and food was good.
Stayed 2 nights in Jan 2022
Response from Shalini Sharma on 26 Mar 2022
Namaste! Thank you for choosing to stay at Le Meridien Jaipur Resort & Spa and for sharing your feedback with us. We are glad we were able to provide consistent levels of service. We are fortunate to have a terrific team that goes over and beyond to make sure that each and every guest has a comfortable & memorable stay. Look forward to welcoming you. Warm Regards

10/10 Excellent

Monekaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Location and Property
Stayed 2 nights in Jan 2022

2/10 Terrible

Ankit

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from General Manager on 3 Jan 2022
Thank you for your response. Look forward to welcoming you again. Regards Vinay Singh

10/10 Excellent

Sona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing & such a beautiful resort in the middle of greens, with activities for adults and kids.
Stayed 2 nights in Oct 2021
Response from Vinay on 26 Oct 2021
Dear Guest Namaste! Thank you for sparing your valuable time to share your experience. We are truly humbled by your gracious appreciation of the hotel staff and our resort. I'm certain that such comments will only serve as greater inspiration for the team to go the extra mile each time. At Le Meridien, we are committed to exceeding our guests' expectations, through unremitting dedication to perfection in every aspect of service. Its feedback such as yours that helps us continue, unwavering towards our goal for perfection in everything we do. The team and I look forward to the pleasure of seeing you again at Le Meridien, Jaipur and creating many more such memories for you. Warm Regards, Vinay Singh General Manager

10/10 Excellent

Vipul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A splendid stay
Stayed 1 night in Sep 2021
Response from Vinay on 29 Sept 2021
Dear Guest, Namaste!! Thank You so much for rating us on expedia. Would love to know your experience with us, you can write us on our email ID given on our official site. Look forward to welcome you back on the resort. Warm Regards, Vinay Singh

6/10 Okay

Amandeep

Liked: Room comfort
Stayed 2 nights in Sep 2021
Response from Vinay on 22 Sept 2021
Dear Guest, Namaste Thank you for sparing your valuable time to share your review & ratings with us. We look forward to welcome you back in Le Meridien Jaipur Resort & Spa Regards, Vinay Singh Hotel Manager

4/10 Poor

Ankush

Stayed 3 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
A lot of confusion created due to wrong property listing shown by Expedia. Veg food and maintenance of the property wasn't upto the mark.
Stayed 1 night in Aug 2021
Response from Vinay on 1 Sept 2021
Dear Guest, Namaste!! Firstly, on behalf of my team I’d like to thank you for giving us an opportunity to serve you at the Le Meridien and taking the time out to convey your feedback regarding your stay. It is very unfortunate that the hotel service did not reflect the quality you expected from us and I am really concerned that we did not live up to your expectation on this occasion where you faced inconvenience and experienced distress. We value your support, and as an esteemed guest your comfort and experience is our primary concern. Thank you for your feedback & I apologize for inconvenience. I have taken this up with the team and we assure you that this is being addressed. I do hope that this experience will not deter you from giving us another opportunity to be of service and we truly hope to welcome you back and showcase improvement. Warm Regards, Vinay Singh Hotel Manager

2/10 Terrible

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property location, greenery, cleanliness, rooms Terrible - services, they were not able to manage or handle the guests
Stayed 1 night in Jul 2021
Response from Vinay on 1 Sept 2021
Dear Guest, Namaste!! Firstly, on behalf of my team I’d like to thank you for giving us an opportunity to serve you at the Le Meridien and taking the time out to convey your feedback regarding your stay. It is very unfortunate that the hotel service did not reflect the quality you expected from us and I am really concerned that we did not live up to your expectation on this occasion where you faced inconvenience and experienced distress. We value your support, and as an esteemed guest your comfort and experience is our primary concern. Thank you for your feedback & I apologize for inconvenience. I have taken this up with the team and we assure you that this is being addressed. I do hope that this experience will not deter you from giving us another opportunity to be of service and we truly hope to welcome you back and showcase improvement. Warm Regards, Vinay Singh Hotel Manager

6/10 Okay

Madhur

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2021
Response from Vinay on 1 Sept 2021
Dear Guest, Namaste!! Thank You so much for rating us on expedia. Would love to know your experience with us, you can write us on our email ID given on our official site. Look forward to welcome you back on the resort. Warm Regards, Vinay Singh

10/10 Excellent

Apoorva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Vinay on 1 Sept 2021
Dear Guest, Namaste!! Thank You so much for rating us on expedia. Would love to know your experience with us, you can write us on our email ID given on our official site. Look forward to welcome you back on the resort. Warm Regards, Vinay Singh

10/10 Excellent

ADS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROYAL LOOK ROYAL TREATMENT
An amazing property . Were very generously upgraded and the stay was in utmost luxury . Stall was super . We got more then our expectations . Very superior place
Stayed 1 night in Mar 2021

10/10 Excellent

Anjul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Vinay on 1 Sept 2021
Dear Guest, Namaste!! Thank You so much for rating us on expedia. Would love to know your experience with us, you can write us on our email ID given on our official site. Look forward to welcome you back on the resort. Warm Regards, Vinay Singh

8/10 Good

Sunil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good property with decent service
The property was amazing. The rooms were decently sized and clean. The service of the F&B staff was excellent. Special mention to Mr. Amrit in the F&B team. A few downsides- The kettle in the room was broken and could’ve easily burnt someone if there was hot water. The ironing board was also broken inside the room.
Stayed 3 nights in Jan 2021
Response from Vinay Singh on 12 Feb 2021
Dear guest, Namaste!! Thank you for taking the time out to share a review with us. We are glad that you have enjoyed your experience and the service. I have shared your compliments with the team and they are delighted to know that their assistance meant so much to you. I'm certain that such comments will only serve as greater inspiration for the team to go the extra mile each time. Thank you for your feedback, your feedback is very valuable for us to enhance our product and services wherever we could not meet up to the level of our guest expectation and satisfaction. We will work on the points that are been mentioned by you and assure you not to disappoint you on your next stay. Allow us another opportunity to serve you. The team and I look forward to the pleasure of seeing you again in our resort. Warm Regards, Vinay Singh Hotel Manager

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury away from city
Extremely beautiful Property in the suburbs of Jaipur. Around 40 minutes away from Jaipur main city, but it works in its favor as it is away from the crowd and hustle bustle giving you true feeling of living in a heritage property. Extremely well Spread of breakfast and very well maintained property. Only bad part was the crowd/customer management during covid especially during the breakfast buffet. No one was listening to the hotel staff and was not maintaining any physical distance or the covid regulations. May be ye hotel staff need to be a little more stern with the guests for the greater good of the society during these unprecedented times. No need to be rude but need to find creative ways to deliver the message. More empowerment to the staff by the leadership might help, Given its a hospitality and customer pleasing industry. Overall: highly recommended and totally worth the money; might visit again.
Stayed 3 nights in Dec 2020
Response from Vinay Singh on 19 Jan 2021
Dear Guest, Namaste!! Thank You so much for your valuable feedback & rating us on Expedia. We are also thankful to you for attaching the beautiful pictures. We Look forward to welcome you back on the resort. Warm Regards, Vinay Singh

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Vinay Singh on 19 Jan 2021
Dear Guest, Namaste!! Thank You so much for your ratings on Expedia. We Look forward to welcome you back on the resort. Warm Regards, Vinay Singh

10/10 Excellent

Radhika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing but a bit expensive
It was very nice and christmas eve there was amazing and breakfast was also very nice
Stayed 1 night in Dec 2020
Response from Vinay Singh on 19 Jan 2021
Dear Guest, Namaste!! Thank You so much for your valuable feedback & highly rating us Expedia. We Look forward to welcome you back on the resort. Warm Regards, Vinay Singh

8/10 Good

AMIT

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Vinay Singh on 19 Jan 2021
Dear Guest, Namaste!! Thank You so much for your ratings on Expedia. We Look forward to welcome you back on the resort. Warm Regards, Vinay Singh

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020
Response from Vinay on 1 Sept 2021
Dear Guest, Namaste!! Thank You so much for rating us on expedia. Would love to know your experience with us, you can write us on our email ID given on our official site. Look forward to welcome you back on the resort. Warm Regards, Vinay Singh

8/10 Good

Shashank

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Vinay on 1 Sept 2021
Dear Guest, Namaste!! Thank You so much for rating us on expedia. Would love to know your experience with us, you can write us on our email ID given on our official site. Look forward to welcome you back on the resort. Warm Regards, Vinay Singh

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Very far from city, food is average. The rooms are clean but safe and weighing machine is not working.
Stayed 3 nights in Dec 2019
Response from Le Meridien on 21 Feb 2020
Dear Guest, Greetings from Le Meridien Jaipur Resort and Spa! Thank you for sharing your valuable feedback. We have noted your feedback and will take corrective action. Please do give us another opportunity to welcome you again. Regards, Le Meridien Jaipur Resort and Spa.

4/10 Poor

Abhishek

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t Stay at Le Meridian Jaipur
The Hotel needs a desperate renovation. Le Meridian name is getting spoilt by this property.
Stayed 3 nights in Nov 2019
Response from Manager on 22 Nov 2019
Dear Abhishek, Namaste! Thank you for the review and choosing Le Meridien Jaipur Resort and Spa! Our resort is spread out in three wings Heritage, Modern and Luxury. The heritage rooms give you a royal feeling where as the Modern and Luxury rooms are the perfect example of modern amenities and great view. Please do let us know when you plan your next visit and we'll make sure you experience the best of Le Meridien at our resort. We have recently launched The Explore Spa by Le Meridien which is the second Explore Spa in India and a must for rejuvenation. We hope you'll be back soon again. Warm regards, Le Meridien Jaipur Resort and Spa

10/10 Excellent

Akhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Property & Even Better Staff
We absolutely loved the property. When we checked in there was a wedding going on but there was absolutely no negligence from the staff. Infact we were taken care of even more I feel. Rajeev at the reception was a dream. The property has a very functional gym apart from a pool & activities likes cricket nets, basketball, badminton, etc. We loved the stay so much that we stayed an extra night. Will surely visit again & recommend to others
Stayed 2 nights in Oct 2019
Response from Manager on 22 Nov 2019
Dear Akhil, Namaste! Thank you sharing such a great review and it is our pleasure to know that you liked our hospitality. Rajeev is our dream too, we have shared your review with him. Please do let know when you plan your next trip and we'll love to have you back. Warm regards, Le Meridien Jaipur Resort and Spa

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and smashing cooks All of them go out of their way to make everyone welcome ,very comfortable .
Stayed 4 nights in Sep 2019
Response from Le Meridien Jaipur Resort and Spa on 1 Oct 2019
Dear Guest, Thank you for sharing your experience. We are pleased to note that our services and facilities were to your satisfaction. Thank you for your valuable time and we look forward to welcome you back. Regards Piyush Tyagi General Manager piyush.tyagi@lemeridienhotels.com

10/10 Excellent

Wang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like behavior of all staff 🙂 keep it up Thank you
Stayed 1 night in Aug 2019
Response from Le Meridien Jaipur Resort and Spa on 1 Oct 2019
Dear Guest, Thank you for sharing your experience. We are pleased to note that our services and facilities were to your satisfaction. Thank you for your valuable time and we look forward to welcome you back. Regards Piyush Tyagi General Manager piyush.tyagi@lemeridienhotels.com

6/10 Okay

J

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was comfortable with some billing issues
I stayed in a villa for a couple of days which I received at a decent price. The hotel was good and everyone was helpful. The food was delicious. On requesting specific things in the room - an extra bed, the front desk insisted on advance payment even on repeated request to charge it to the room and setting it off on checkout. It was a bit frustrating. Also, there was some issue related to GST %ages between Hotels.Com and hotel. The hotel mentioned that this is a regular issue with expedia/hotels.com, I think these things should be cleared in advance. I am a Bon Avoy member however I got to know that booking through Hotels.Com do not qualify for any type of membership points. Further on requesting an invoice for the stay I was told that it won't be given to me as it would include the room rates which the hotel cannot disclose. I expected this stay to be comfortable as everything was prepaid however on reception I was asked for an additional amount, I've been constantly asked on all days when this will be paid and not providing an invoice or providing membership points seems a bit odd. I think the discount we get on the website is at the cost of membership points and this should be cleared upfront. Also, it seems a distinction is made for bookings coming through third party agent (Hotels.com) and direct bookings. Also, the hotel can improve on trusting guests bit more and accommodate guests request.
Stayed 2 nights in Aug 2019
Response from Vinay on 1 Sept 2021
Dear Guest, Namaste!! Firstly, on behalf of my team I’d like to thank you for giving us an opportunity to serve you at the Le Meridien and taking the time out to convey your feedback regarding your stay. It is very unfortunate that the hotel service did not reflect the quality you expected from us and I am really concerned that we did not live up to your expectation on this occasion where you faced inconvenience and experienced distress. We value your support, and as an esteemed guest your comfort and experience is our primary concern. Thank you for your feedback & I apologize for inconvenience. I have taken this up with the team and we assure you that this is being addressed. I do hope that this experience will not deter you from giving us another opportunity to be of service and we truly hope to welcome you back and showcase improvement. Warm Regards, Vinay Singh Hotel Manager

8/10 Good

Amit

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Le Meridien Jaipur Resort and Spa on 19 Aug 2019
Dear Mr. Amit Thank you for your review, we'll try exceeding your expectations the next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from GM on 11 Jul 2019
Dear Guest, Namaste! Thank you for your perfect review, we are glad to know that you had a memorable experience with us. I thank you for your valuable time and recommending us so highly. We look forward to welcome you back to the resort. Warm Regards Piyush Tyagi General Manager piyush.tyagi@lemeridienhotels.com