Tonk Rd, Near Airport, Sita Bari, Jaipur, Rajasthan
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 2 reviews" "
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews" "
2 - Terrible
2
6.0/10
Cleanliness
4.0/10
Staff & service
4.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Thirugnanam
16 Aug 2022
Thirugnanam
Stayed 2 nights in Aug 2022
Response from Vardan Saxena on 22 Sept 2022
Dear Valued Guest,Thank you for taking time to share your experience. We are always looking forward to read about our guests and their stays in our hotel. I sincerely regret your experience with us was not up to your expectation. I am indeed distressed for the inconvenience you faced here.However, I would like to request you to treat this as an isolated incident and not a reflection of our normal services .At The Theme Hotel, Jaipur it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward for welcoming you again, along with my team when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm RegardsVardan SaxenaGeneral Manager
I stayed for a night and at Check in counter, staff was not welcoming, looks like they don't want Guest to check in. Feels like they are just doing their job. No Smile, rude behavior but I as a guest disappointed.
Verified traveller
Stayed 1 night in Jan 2020
Response from Ghanshyam on 6 Feb 2020
Dear Guest,
Greetings from The Theme Hotel, Jaipur !!!
Thank you very much for your patronage and valuable feedback. Please accept my sincere apology for the inconvenience caused to you during your stay in our hotel. We will definitely train the staff. We trust that we may have the pleasure of welcoming you back to “The Theme Hotel Jaipur” in the future.
Warm Regards,
Ghanshyam