Reception

Reviews of Nirwana Hometel Jaipur

3 out of 5
Nirwana Hometel Jaipur
4 - D Villa, Khasa Kothi Circle, Station Road, Jaipur, Rajasthan

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 43 reviews" "
Rating 8 - Good. 14 out of 43 reviews" "
Rating 6 - Okay. 8 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 3 out of 43 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean rooms .. great breakfast and dinner options .. convenient to both the train and the bus … PLUS the friendly and professional hotel staff make my stays there a real pleasure ..!
Stayed 6 nights in Apr 2024
Response from General Manager on 12 May 2024
Dear Mr David, We are absolutely delighted to read your positive review and we appreciate the time you took to share your experience with us. It's truly heartwarming to know that you found our rooms comfortable and clean, and that your culinary experience during breakfast and dinner met your expectations. Your feedback regarding the convenience of our location near the train and bus stations is equally valuable as we strive to ensure a seamless travel experience for our guests. Most importantly, it's a real motivation for our team to know that their friendly and professional service contributes to making your stay a real pleasure. Your kind words are the best appreciation they can receive. We can't wait to welcome you back again for another delightful stay! Regards,Noor Mohd Khan

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my FAVORITE place to stay in Jaipur … convenient area for transportation .. but it is the hotel staff that truly makes it a wonderful place to stay … !
Stayed 5 nights in Oct 2023
Response from Nirwana Hometel on 21 Mar 2024
Dear Mr David, Greetings from Nirwana Hometel Jaipur! Thank you for sharing your review here. It is always great to see our guests happy & satisfied with our services. I would like to thank you for appreciating our services. We look forward to have you again with us soon.

6/10 Okay

ravinder

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Things to change
Everything is good but not as expected superior rooms are very small if u come with your family so choose deluxe room only & in night too much noise & buses horn are coming /windows should be sound proof rest all are good specially staff are very good very much co-operative
Stayed 3 nights in Dec 2022
Response from Nirwana Hometel on 21 Mar 2024
Dear Mr Ravinder, Greetings from Nirwana Hometel Jaipur! We would like to take this opportunity to thank you for sparing your valuable time and giving us your feedback.We understand that your stay was not as per your expectations and we regret not living up to the standards. Please be assured that your review is a guideline for us improving our services and ensuring that your next visit is a flawless one. Thank you for your feedback and we assure you that you would have a fabulous stay when you visit us next.

8/10 Good

Deepak, North York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms. Good facilities including restaurant on site and room service. Mini bar. Good value for money
Response from Nirwana Hometel on 21 Mar 2024
Dear Mr Deepak, Greetings from Nirwana Hometel Jaipur! Thank you for sharing your review here. It is always great to see our guests happy & satisfied with our services. I would like to thank you for appreciating our services. We look forward to have you again with us soon.

10/10 Excellent

Lalit

Travelled with family
amazing
Stayed 1 night in Aug 2022
Response from Nirwana Hometel on 28 Sept 2022
Dear Guest, Greetings from Nirwana Hometel Jaipur! Thank you for sharing your review here. It is always great to see our guests happy & satisfied with our services. I would like to thank you for appreciating our services & my team is honoured that you acknowledged their services & efforts. We look forward to have you again with us soon.

8/10 Good

Jacinto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Nirwana Hometel on 21 Mar 2024
Dear Valued Guest,Thank you for sharing the feedback and we hope to see you soon back.

10/10 Excellent

David, Boston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As previously mentioned - it is the hotel STAFF that makes Hometel my hotel of choice when I am in Jaipur --- !! Very professional and accommodating --- !! They make it a pleasure to stay there ... !
Stayed 3 nights in Dec 2019
Response from Noor Khan on 13 Dec 2019
Dear Mr David, Greetings from Nirwana Hometel Jaipur! Thank you for such a detailed and overwhelming feedback and appreciation of the hotel facilities and services. It is truly a pleasure to read your encouraging review. We are delighted to know that our staff & services made your stay comfortable. Your kind words of appreciation are extremely motivating and heartening to read. We strive hard to deliver an exceptional experience to all our guests. Thank you for making us your hospitality partner, we look forward to welcoming you again at the hotel soon.

10/10 Excellent

David, Boston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful friendly efficient hotel staff - comfortable room - great location —
Stayed 15 nights in Oct 2019
Response from Noor Khan on 11 Dec 2019
Dear Mr David, Greetings from Nirwana Hometel Jaipur! Thank you for sharing your review here. It is always great to see our guests happy & satisfied with our services. I would like to thank you for appreciating our services. We look forward to have you again with us soon.

2/10 Terrible

Rahul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT location / convenient to the Rail Station / Metro / Taxi services --- restaurant had good meal selections / varied menu / always GREAT - comfortable room ---
Stayed 6 nights in Jan 2019

8/10 Good

Joshua

Liked: Staff & service, room comfort
Great location and restaurant.
Great location next to the railway station. Hotel staff great. Rooftop restaurant is perhaps the best part with great food and prices. Overall upkeep of the place could be better. Most of the doors did not work with the cards and would have to swipe it 5 times on average to get into my room. The non-smoking room we had smelled like smoke. They came and sprayed an air freshener and said everything was fine. It was not fine, and after complaining more they switched us rooms. It's good for the price! Would stay again
Stayed 1 night in Jan 2019

10/10 Excellent

DaveM, Boston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - close to the Jaipur Rail Station - and the Sindi Camp Metro station stop - lots of public transportation available and a bank directly next door with an ATM -- the hotel staff ALWAYS make it a terrific place to stay --- !
Stayed 4 nights in Nov 2018

8/10 Good

Nick, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great staff. Staff were friendly and helpful when the wifi wasn't working. The restaruant on the top floor was excellent.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t fault this place
Had a fantastic stay at this place, the room was value for money, it was very central to everything and the staff were amazing !! Definitely stay here again
Stayed 3 nights in Oct 2018

10/10 Excellent

David, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT hotel
A perfect location - close to the rail station and the Metro - shopping is nearby - and the hotel food is really terrific - but as always - it is the hotel staff who make this hotel special and it’s guests more than welcome — ! This is my “hotel of choice” in Jaipur !
Stayed 8 nights in Feb 2018

10/10 Excellent

HIRU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

6/10 Okay

Adam, Uk

Disliked: Room comfort
Average hotel but very noisy
Check in was not great. Was given a twin room initially despite paying for a double. Was told to put the beds together to improvise ! Main drawback is the noise especially at night from the music rooftop bar and during the day from the traffic and horning. The hotel needs to be more soundproof. Took the hotel taxi for a sightseeing tour of jaipur which did not mention a tax to pay and also my friends who came along felt the driver was very rude and stubborn at times, especially as he was taking us to places that had a commission attached ! Pros: Conveniently located for bus terminal. Comfy bed. Breakfast not too bad. Cons: Noise. Decor of the room and hotel could be better. More equipment needed in the gym.
Stayed 3 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very accommodating.
Stayed 3 nights in Nov 2017

10/10 Excellent

David, Boston USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - !,
Easy check in — friendly staff — nice clean facility and rooms !! This is my favorite hotel in Jaipur and I have already booked my NEXT stay in February ....
Stayed 7 nights in Oct 2017

6/10 Okay

Ajay, New Delhi

Disliked: Staff & service, property conditions & facilities
Difficult to trace the Hotel location.
Service is not Good. Food quality is also not Good. Very expensive comparing to Hotel Services and Food Quality.
Stayed 3 nights in Aug 2017

6/10 Okay

Tushar

Liked: Cleanliness, property conditions & facilities
Many facilities which are offered by hotel at the time of booking needs to be provided without asking or reminding. That's does not happen. For example 24hrs hot water facilities are on request basis. Same way newspaper etc.
Stayed 3 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
cannot recommend
Pro Convenient location if using train Close to restaurants Con Poor housekeeping -- my room's toilet was dirty when checking in Poor sound insulation -- could not sleep at all There are better hotels at this price in the neighborhood

8/10 Good

Verified traveller

Liked: Staff & service
Service is good, would appreciate both ladies during breakfast one who was on live kitchen cooking with smile and another was so active and prompt in guest service, keep the spirit up. Towels needs to be more soft. Basic amenities like slipper and oral kit were on chargeable basis.

10/10 Excellent

David , Boston, Mass USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent stay - !
I have been staying at the Nirwana Hometel for over 4 years now and am a frequent guest visiting in Jaipur several times each year --- FRIENDLY staff - very good food - clean comfortable rooms and a terrific location make this hotel my destination of choice in Jaipur - ! A great breakfast buffet in the morning - find Indian cuisine in the dining room in the evening - AND - the big surprise is the NEW Jaipur Adda ( rooftop dining ) experience which was recently opened - I enjoyed both the inside AND outside dining with great views of Jaipur from the 6th floor ! An excellent and exciting addition to an already terrific hotel - !!

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay with nirwana
Felling glad to stay with nirwana hometel the hotel was very neat and clean and near to railway station also

8/10 Good

Pinky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently Central and comfortably clean
Very comfortable and clean, and very central to get by anywhere. The South Indian food served at breakfast was disappointing. They should stick to North Indian only.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location value for money
It's nice and convenient. Staff was friendly. Good for 3 days trip for Jaipur sight seeing. It's located at good location so u don't have to worry anything.

8/10 Good

Selvaraj

Liked: Property conditions & facilities, room comfort
No big Deal

8/10 Good

sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was excellent
Recommended for both business and leisure trips

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel is a very average property. Suited more for business travellers.

10/10 Excellent

Prateek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Great value for money....curteous staff...good food....convinient location...4 star comfort at 3 star price

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
More of a business hotel than family hotel
It's a nice property with friendly and good staff. But if you are going with family there are some drawbacks as this is a business hotel. The rooms are small but clean. We had to get AC repaired in both rooms which was quick but could have been checked before our arrival. Overall the stay was okay but not great. Staff was good.

10/10 Excellent

businessman, ahmedabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel
Comfortable stay. Centrally located value for money.

10/10 Excellent

capeflyer, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE comfortable hotel --
Hotel is very close to the Jaipur Rail Station and Jaipur Metro - lots of taxi's available nearby - !! Clean / quiet / VERY good dining in the hotel --- but it is the STAFF at the hotel that make it most enjoyable - !! Always friendly / helpful - all areas of the hotel staff are above average --- !! This is my hotel of choice in Jaipur ---

8/10 Good

Rishabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALWAYS a nice stay - !
Close to the Jaipur Rail station / and now the Sindi Camp METRO stop - local bus right outside and taxi service available 24 hours --- but the hotel STAFF is the real PLUS --- very accommodating and helpful - pleasant to interact with and really making your stay a pleasant one !
Response from Abhijit Nath on 12 Nov 2015
Dear Valued Guest, We are delighted that you enjoyed your stay and our hospitality. Thank you for your positive comments. Your encouraging comments will help us do better. As rightly mentioned by you, the hotel is strategically located at the heart of the city with close proximity to railway station, bus stand, corporate houses and most of the tourist attraction We look forward to welcome you back. Yours sincerely, Abhijit Nath General Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuffy, damp & suffocating feeling in rooms
Room was cramped. Washrooms had little to no ventilation.
Response from Abhijit Nath on 26 Sept 2015
Dear Valued Guest, I am disheartened to note your unsatisfactory experience during your stay at our hotel. We have taken note of your concern regarding inadequate ventilation in the washroom. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. It is our constant endeavour to extend services of the highest standards but we apologize for having fallen short of it on this occasion. Our rooms are ergonomically designed blending aesthetics with functionality to provide comfortable stays. Our rooms are defined by intelligent amenities and essential services which speak to the needs of the budget-conscious traveller who seeks quality and affordability. I once again apologize for the inconvenience caused to you. We look forward to welcoming you back at Nirwana Hometel Jaipur. Yours sincerely, AbhijitNath General Manager

8/10 Good

chaitanya, Gurgaon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Value for money hotel. Newly constructed. The rooms are clean and good. The restaurant food is good though the complimentary breakfast is OK (It has good spread but quality wise just OK). It has good Wifi. The hotel staff is pleasant and receptive though they initially goofed up while checkin . They gave keys to room just vacated before cleaning and ensuring that its in good condition. But immediately they rectified and apologized. Except for this small incident the overall stay was good. In terms of location its conveniently located close to railway station. If you are tourist then in terms of distance -Its around 12 km from Amer fort and 25kms from Choki Dhani. The pink city is relatively close by.
Response from Abhijit Nath on 22 Jul 2015
Dear Guest Thank you for taking out time to give us your valuable feedback regarding your recent stay at our hotel. We are very pleased to receive your feedback and to learn that you had an enjoyable experience at our hotel. Your appreciation of our food, internet facilities, cleanliness & staff attitude is very rewarding and will motivate the team to create moments of delight for our guests. I am equally concerned to learn your feedback about our check-in process. It is our constant endeavour to extend services of the highest standards but we apologize for having fallen short of it on this occasion. Guest feedbacks are invaluable as it helps us to continually improve the quality of our customer service. As mentioned by you, the hotel is strategically located at the heart of the city with close proximity to railway station, bus stand, corporate houses and most of the tourist attraction. We hope to have an opportunity to welcome you back to our hotel in the near future. Yours sincerely, Abhijit Nath General Manager

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Nirwana Hometel on 21 Mar 2024
Thank you for sharing your feedback and looking forward to welcome back soon.

8/10 Good

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien situé. Des chambres correctes. Avec un réel confort. Je recommande

6/10 Okay

Sara

Disliked: Staff & service
Loud hotel with poor service
The service at the hotel was quite poor. The bed is hard and the walls inefficiently soundproof, bring ear-plugs if you decide to stay at this hotel. Breakfast was more or less okey. Best is the food at the rooftop restaurant but the music is too loud. We were the only couple there and asked them to lower the music but nothing happend.
Stayed 3 nights in Dec 2017

8/10 Good

あきぃ, 横浜市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適なホテル
ふかふかのベッドが最高でした。 ウェルカムドリンクのミネラルウォーターが毎日用意されていて助かりました。 部屋に行く時はエレベーター内でカードキーをかざさないとその階にはとまらないようになってます。 空港からホテルへはタクシーで450ルピーでした。帰りは空港までオートリクシャーを使いました。こちらは350ルピーでした。 チェックインした時にツアー会社の人にしつこくツアーに誘われました。