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Reviews of Indana Palace Jaipur

4.5 out of 5
Indana Palace Jaipur
Kukas, Jaipur Delhi Highway, Jaipur, Rajasthan

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 20 reviews" "
Rating 8 - Good. 2 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Tracey

Travelled with partner
Disliked: Staff & service, amenities
The staff were very off, there was no warm greeting when we arrived. We were called each morning about breakfast when we were there for a break not ti be disturbed with calls. We were so deflated by the place we checked out two days earlier
Stayed 8 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay and decent staff
Stayed 2 nights in Jul 2021

2/10 Terrible

Gaurav

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Zero star service, but comfortable rooms
1. Half an hour for check-in with no other guests 2. Had to remind multiple times for welcome drink, slippers, tea bags 3. Very dirty balconies, had to separately request for cleaning 4. Was locked out of room for couple of hours due to faulty lock, and everyone just passed me from one person to another to have it fixed 5. Worst part - terrible restaurants: lack of variety, pathetic service, left over dishes from dinner are kept in breakfast
Stayed 1 night in Dec 2020

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with one little niggle.
An atteactive looking hotel, with nice grounds at rear of main hotel. Reception on arrival at hotel was excellent. The staff are excellent, well trained and attentive, well done. Overall i would say hotel a reasonable to good 5 star property which is value for money paid. Only issue we had was the balcony of the rooms have lots of bird droppings on them. We asked to be moved rooms and this was done promptly. The rooms are spacious and reasonanly attractive.
Stayed 2 nights in Feb 2020

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a gem
5 miles out of Jaipur , but quiet . 5 star property at a 3 star rate
Stayed 2 nights in Jan 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay
After checking in, we upgraded to the Villas / cottages outside of the main hotel. It was a dream villa. Lovely decor and amazingly quiet away from the noise of central Jaipur. This place is far out from most places, but not too costly in a taxi. Would highly recommend.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service great accommodation and location would recommend
Stayed 2 nights in Apr 2019
Response from Reservations on 8 May 2019
Dear Valued Guest, We thank you for taking out valuable time. We would like to thank you for a positive feedback. We hope we have lived up to your expectations and will make your next visit better than this one. . Thanks & regards Reservations Indana Palace, Jaipur

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly. Food was excellent. Rooms were clean.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service
We had an issue at check-in that was very poorly handled by the staff. After 30 minutes, we finally were allowed to speak with a manager. The hotel was either burning incense or spraying a scent in the hallway that we thought was unpleasant. We stayed at the hotel in winter and there was no heat. We needed to sleep in our clothes. Compared to the other hotels we used in Infia, this hotel was mediocre.!
Stayed 2 nights in Dec 2018

6/10 Okay

florian

Liked: Cleanliness, staff & service, room comfort
Not what I expected
The hotel is supposed to have 2 restaurants,only one was open and the food was not very good,the hotel is’rated 9,6/10 i don’t think it worth it

10/10 Excellent

christine, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The hotel is about 8km outside Jaipur on the Delhi Highway so not actually in the city. This was a bit of a disappointment initially but after spending some time in Jaipur I noticed there are few good hotels in the city and it was actually nice to escape the hustle and bustle. The Indana Palace is a lovely hotel - great service, beautiful comfy rooms - we were reminded to shut the doors to the balcony to keep the monkeys out and came home to find some sleeping on the balcony! We did not eat at the hotel. All in all it was a great clean, friendly peaceful base conveniently located to explore the sights of Jaipur.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Adequate for non-luxurious stay
The staff was helpful in setting up a last-minute driver and tour guide (although the third-party tour guide was not great). For dinner, I had ordered fish, which came out pink, so I asked to get a better cooked one and received one in the same condition. The staff saw that I was not satisfied and offered a free buffet and asked for feedback to improve. The room was adequate but could use a revamp. When we ordered a rollaway bed, we received a mattress on the floor and had to ask again for the rollaway frame, which was delivered eventually.
Stayed 2 nights in Mar 2018

8/10 Good

RK, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with modern facilities.
Wonderful western modern meal. The Chinese meals were the best we have had on our journey so far. Breakfast was included in the tariff but did not include Lassi, a local favourite of mine. Had to pay separately.
Stayed 1 night in Mar 2018

10/10 Excellent

LadySMA, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A touch of class
A beautiful hotel for traveling around Jaipur; great food, fantastic service and close to the Amer fort and Water palace.
Stayed 1 night in Feb 2018

10/10 Excellent

SUMEER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service
The best hotel!!
Stayed 2 nights in Dec 2017

10/10 Excellent

Prashant, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal experience
A pleasant stay. Staff very courteous. Excellent food n hospitality. Memorable stay indeed. Would love to visit agin. Highly recommended
Stayed 4 nights in Oct 2017

10/10 Excellent

Iñaki, Bilbao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nuevo
Muy buen hotel. El único incoveniente pued ser que esta lejos del centro de Jaipur, aunque en nuestro caso no importaba porque teníamos chofer.
Stayed 2 nights in Jul 2018