Does Aca Suites Ixtapa have a pool?

Yes, this property has an outdoor pool.

Is Aca Suites Ixtapa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aca Suites Ixtapa?

Self-parking is free at this property.

What time is check-in at Aca Suites Ixtapa?

Check-in start time: 8:00 AM; check-in end time: 7:00 PM. After-hours check-in is not available.

Does Aca Suites Ixtapa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Aca Suites Ixtapa located?

Nestled on the beach, this Ixtapa hotel is within a 5-minute walk of El Palmar Beach and Delfiniti. Marina Ixtapa and Magic World Aquapark are also within 15 minutes.

Aca Suites Ixtapa Reviews, Deals & Photos 2025

2/10 Terrible

Sandra

11 Sept 2022

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

If I had known my son was going to wake up with bed bug bites on his arms, legs and neck… I would had never have booked a room here. And it made it worse when I got a phone call from the management andI was told it was probably ants. I took pictures of those nasty bugs as well as my son’s bites. It was disgusting. The cleaning lady Gladys was absolutely a beautiful person but I learned that next time I get to a hotel. I myself going to inspect the room. I will never rely on the property management ever again.

Stayed 1 night in Aug 2022

8/10 Good

KARINA

24 Apr 2023

Liked: Cleanliness, staff & service

El departamento es muy agradable y cómodo. Lo que no me gustó es que no tiene gym y que la cocina de la suite 503 solo le sirve una de las parrillas por lo que tardas en preparar los alimentos. En cuestión de limpieza de la playa, hubo una boda el día anterior y la verdad dejaron muy sucio, creo que eso es algo en lo que deberían poner atención sobre todo ya que es una playa en donde desovan las tortugas. Y como último punto, tener en cuenta que muchas personas van a descansar y afuera de la habitación el último día no pudimos descansar bien ya que unos huéspedes estaban haciendo mucho ruido, sin mencionar el escandalo de sus eventos, deberían iniciar ese tipo de actividades más temprano o bien terminarlas a una hora adecuada y cuidar el volumen, se escuchaba hasta el mercadito unas cuadras más adelante.

Stayed 2 nights in Apr 2023

10/10 Excellent

Heriberto

23 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquila, buena estancia y buen servicio

Villa comoda, con todos los servicios, buena limpieza, espacio amplio, buena atención del personal, estacionamiento en tu villa y todo lo necesario para cocinar, a unos pasos de la alberca y la playa.

Stayed 4 nights in Dec 2022

8/10 Good

Pedro

1 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bien ubicadada . Buenas condiciones la propiedad

Stayed 4 nights in Aug 2022

8/10 Good

Laura Pozos

1 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy buen servicio

Stayed 3 nights in Jul 2022

10/10 Excellent

José Luis

30 May 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2022

8/10 Good

Dora

17 Apr 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2022

10/10 Excellent

Jose

19 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2022

10/10 Excellent

Mayra, Berkeley

14 Mar 2022

Stayed 3 nights in Jul 2019

4/10 Poor

sergio

18 Jan 2022

Liked: Cleanliness

Disliked: Staff & service

Beautiful hotel awful service

The hotel was very nice so was the room. The service on the other hand was awful. The woman in charge of the suites was rude and disrespectful. Our first night we call to let her know the wifi password was incorrect, the stove didnt work and the fridge wasn't working. She said the stove is the way it is and we couldn't have to much food in the fridge or it wouldn't cool. When we called to let her know we were missing a pillow on the bed she basically accused my husband for being a liar also when they cleaned the room they didnt replace the comfortes and she said well there being washed and we dont have extra, and we never received a working wifi password.

Stayed 6 nights in Jan 2022

10/10 Excellent

ESPERANZA C

4 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2021

8/10 Good

Raúl guillermo

27 Oct 2021

Disliked: Room comfort

Stayed 4 nights in Oct 2021

8/10 Good

Miguel

20 Aug 2021

Liked: Staff & service

Stayed 3 nights in Aug 2021

8/10 Good

Belinda

25 Jul 2021

Liked: Cleanliness, staff & service

To start when I got to the hotel the porter told me to call the number on my hotel.com reservation. I called this number and the guy that answered the phone tried giving me a different number to call while I was getting a pen to write down the number he wanted my reservation number then went in to tell me that I didn't have a reservation and hung up. After another phone call to this same number the security guard talked to him and then told me to go wait in the lobby and some one would come talk to me. Not sure what happen but there was a lady that did come talk to me and got me checked in to my room. Everything else went pretty well except for ants in the room and showers never really had hot water warm at best.

Stayed 3 nights in Jul 2021

10/10 Excellent

YADIRA

25 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

todo bien

Todo estuvo muy bien, la habitación, el servicio, la limpieza. todo bien.

Stayed 3 nights in Mar 2020

10/10 Excellent

Juan Carlos

23 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente

Exelente felicidades

Stayed 3 nights in Mar 2020

8/10 Good

Gilberto

1 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En jeneral

En jeneral muy bien todo la limpieza y el servicio pero creo que podrían renovar los muebles y mas que nada las camas el colchón moy duro

Stayed 4 nights in Feb 2020

10/10 Excellent

Jean

24 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved This Place!!

This place was beautiful, inside and out. It took a while to figure our how to access our rental within the Tesoro Hotel, but after that glitch everything was perfect. We had difficulty accessing the internet and it was taken care of promptly. Cannot say enough good things about this property. Thank you for a wonderful stay!!!!

Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

9 Feb 2020

Liked: Staff & service, amenities, property conditions & facilities

El establecimiento está bien. NO ME GUSTÓ que al llegar el día del check in me dijeran en mostrador que NO TENIA RESERVACIÓN por que había sido cancelada por falta de pago. Al investigar con el banco resultó que habían hecho el cobro y después la empresa hizo la devolución y cancelaron la reservación, de lo cual no fuimos avisados. Debo aclarar que sólo nos llegó la confirmación de reservación y nunca la de cancelación por falta de pago. Para suerte nuestra se desocupo un departamento y nos lo ofrecieron, siendo éste de mayor tamaño.

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

18 Jan 2020

Liked: Cleanliness, staff & service

Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

10 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

30 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2019

2/10 Terrible

michelle

21 Nov 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

14 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Las actividades que hacen por las noches y en generar es un muy buen servicio

Stayed 4 nights in Oct 2019

10/10 Excellent

Dora M

18 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exiting expectations

Very nice , clean and good spacious rooms , and very good prices

Stayed 3 nights in Aug 2019

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