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"Hi Team Shangri-La, We had a fantastic day and a very enjoyable stay. From arrival, the experience was excellent. Concierge greeted us straight from our Uber and assisted with our bags, and check-in was handled brilliantly. We were able to check in early, and our luggage was already in the room before we arrived, which was greatly appreciated. We stayed in Room 2612, and the harbour views were absolutely lovely. We also spoke with in-room dining. There was a small hiccup with one snack, however the bill was quickly adjusted to reflect this. Everything else we ordered was quite good, and the matter was handled promptly and professionally. Overall, it was a really positive experience and a credit to your team. Please pass on our thanks. Kind regards, Clint"

"Clean spacious room for accessible room. Hotel reminds me of a Vegas resort with lots of shops and restaurants. "

"Clean room and very comfortable bed. Great views and location. "

"The rooms staff and facilities are of s high standard"

"Lovely room nice staff and the right price "

"Staff were very nice. "

"Great spot and set up. "

"Very nice property, one reception memeber not super accommodating but the other 2 were very nice. "

"Room serviced each day. Room very clean. Staff very helpful. Public transport at the door. Cafes & hotel close by. Sufficient for our stay."