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"Very efficient and nice staff and service "

"A nice hotel overall in terms of location and cleanliness. If you booking the larger twin room, be forewarned that the noise from the freight trains throughout the night can be bothersome. The mattress is in dire need of a refresh, the lumps on the bed, coupled by train noises makes a good night sleep challenging. Wonder why the builder did not opt for better insulated windows, being well aware that this side of the building is right above the train tracks."

"The room was huge size not typical Japanese room. Amazing. Location was superb. Staff was nice. "

"Staff response to our request is rapid and helpful. We will come back again when we are in town."

"The room could use a luggage rack, a safe (don’t know why there wasn’t one), body lotion and a hand towel. Only one towel? Is it really too much to ask for a bottle of water upon check-out? I only had coffee, no doughy breakfast, so I should have gotten one. The young woman in the breakfast area reminded me of a stern school mistress. She should not deal with the public. The older woman was lovely. The two front steps should have some kind of reflective tape. They could be dangerous. Would I stay there again? No. "