Outdoor pool

Reviews of Wow Crest, Indore – IHCL SeleQtions

5 out of 5
Wow Crest, Indore – IHCL SeleQtions
Plot No -106, PU3, AB Road, Indore, Madhya Pradesh

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 28 reviews" "
Rating 8 - Good. 8 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 2 out of 28 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rupam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xx
Stayed 3 nights in Mar 2024

2/10 Terrible

Sanjay, Jamshedpur

Business traveller
Disliked: Cleanliness, staff & service, amenities
It was horrible check out experience where in the gentleman named Rahul showed all the attitude and extremely discourteous on all front. It has happened with the same gentleman a second time. All I asked was that “ is there a discount on food and beverages” which at the time of check in I was told that they will try and consider .
Stayed 2 nights in May 2024
Response from Nicky Pandey on 11 May 2024
Dear Sir,I hope you reach well to you home back. I wanted to personally reach out and apologize for the less-than-ideal check-out experience you had during your recent stay with us.I understand that you were expecting a discount on your food and beverage bills, and I'm sorry that we were unable to provide that for you. We strive to ensure that all our guests have a pleasant and satisfying experience.I would like to assure you that we take your feedback seriously, and we are currently reviewing our policies and procedures to ensure that situations like this are handled more effectively in the future. Your feedback is invaluable to us, as it helps us identify areas for improvement and deliver a better experience to all our guests.In light of this, I would like to extend my sincerest apologies for inconvenience this may have caused you. We truly value your patronage and hope that you will give us another opportunity to make it up to you in the future.If there's anything else we can do to address your concerns or if you have any further feedback, please don't hesitate to reach out to us[0731-6711111].Once again, I apologize for the inconvenience caused, and I appreciate your understanding.Warm regards,Nicky PandeyReservations Executive

10/10 Excellent

PANNA

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Beautiful property.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bhavdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Little pricey.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sanjay, Jamshedpur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property and well managed. only the gym needs to be maintained as well like the other parts of the property
Stayed 1 night in Feb 2024

8/10 Good

Sanjay, Jamshedpur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a wonderful hotel and value for money. the breakfast is too good. overall a great great place to stay
Stayed 2 nights in Oct 2023

6/10 Okay

pradeep

Stayed 1 night in Mar 2023

10/10 Excellent

SAPAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient!
Stayed 6 nights in Mar 2023

2/10 Terrible

Sanjay, Jamshedpur

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
An excellent property but horrible staff and service.
Stayed 2 nights in Feb 2023

6/10 Okay

krishnamoorthy

Stayed 1 night in Nov 2022

8/10 Good

Vishal

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall we were happy except the TAT of complaint resolution wasn't upto the mark.
Stayed 2 nights in Aug 2022

10/10 Excellent

Anmol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, quiet and soothing environment
Stayed 2 nights in Jan 2022
Response from Ranjan Kumar Das on 15 Feb 2022
Nothing rejoices us more than beginning the day with a happy review such as yours. Your kind commendations made our day. We have shared your feedback with the team and have been received with much gratitude.

10/10 Excellent

SHASHANK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
Response from Ranjan Kumar Das on 15 Feb 2022
Nothing rejoices us more than beginning the day with a happy review such as yours. Your kind commendations made our day. We have shared your feedback with the team and have been received with much gratitude.

10/10 Excellent

Piyush

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Siddharth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Indore
Amazing Stay
Stayed 1 night in Aug 2021
Response from Ranjan Kumar Das on 12 Nov 2021
Dear Guest, Greetings from WOW Hotel! We feel jubilant to know that your stay with us was comfortable yet amazing. Your esteemed response made our team work with more sincerity. Our team received your kind words with humility and thanked you for boosting up their spirit.

6/10 Okay

Luca

Business traveller
Liked: Staff & service
Stayed 2 nights in Mar 2021
Response from Ranjan Kumar Das on 12 Nov 2021
Dear Guest, Greetings from WOW Hotel! Thank you for taking out the time to review us. We hope to welcome you back soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and restaurants
Stayed 1 night in Jan 2021
Response from Ranjan Kumar Das on 12 Nov 2021
Dear Guest, Greetings from WOW Hotel! Thank you for the perfect star rating. Hope to welcome you back soon!

10/10 Excellent

Saubhadra, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New kid on the block
The property just completed its first year of operations so it looks like a brand new hotel. The food is excellent and the service is impeccable. But the cab hire charges are prohibitively expensive so avoid booking a cab from the concierge.
Stayed 1 night in May 2019

8/10 Good

Raja

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely but the room showm online nd the room provided we're different
Stayed 1 night in May 2019
Response from Ranjan Kumar Das on 12 Nov 2021
Dear Guest, Greetings from WOW Hotel! Feeling overwhelmed after receiving such diligent responses for the work we did. Your cherishing responses add 5 stars to our team efforts and encourage us to serve better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Indore
Stayed 11 nights in Sep 2018
Response from Ranjan Kumar Das on 12 Nov 2021
Feeling overwhelmed after receiving such diligent responses for the work we did. Your cherishing responses add 5 stars into our team efforts and encourage us to serve more better.

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW - Simply wow..!!
It was simply awesome and a memorable experience. The food, room, service and ambiance. I loved the stay and earned a good learning on better service provided. Many thanks to staff and management.
Stayed 1 night in Aug 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bet in Indore
Hotel is beautiful and lovely. Great rooms, great service, great lobby. Food just ok.
Stayed 1 night in Jul 2018

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is amazing how a Hotel name can express everything what they stand for, and this is one of those hotels. From the begining, the pick up to the airport, the welcome drink, the check in, the friendiest staff, to cleaningness, room service, housekeeping and restaurant service. After visiting other hotels in Indore i have to say that WOW dtands out and will be always my choice when coming back. I congratulate the staff for putting all their effort in making a memorable stay for the guests becausr they are aiming it!
Stayed 2 nights in Jul 2018
Response from RANJAN KUMAR DAS on 9 Aug 2018
Dear Guest, Greetings from WOW Hotel! Reviews from guests are an important source of guidelines for us. They tell us which facet of our hospitality requires improvement, and we are thankful to you for sharing your feedback with us. We hope to see you soon in near future. Best Regards, Hotel wow General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and very good
Perfect business stay hotel. Very comfortable and brand new. Super staff.
Response from Ranjan Kumar Das on 12 Nov 2021
We feel jubilant to know that your stay with us was comfortable yet amazing. Your esteemed response made our teamwork with more sincerity. Our team received your kind words with humility and thanked you for boosting up their spirit.

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay at a great location in Indore
It was a very comfortable stay at WoW hotel. Room was a bit smaller but very clean and room Service was very quick. Breakfast spread was very good. The surrounding area is good and has 3 big Malls within walking distance. Overall it is worth the money and I would like to visit again.
Response from Sachin Dubey on 19 Apr 2018
Dear Mr Sandeep, Greetings from WOW Hotel!! We are delighted to know that you had an amazing experience at each stage beginning with your arrival and continuing throughout your stay. We are happy to read your compliments on our ambiance. Your word of appreciation for our hotel and team have been delightfully received. On behalf of the entire WOW team, thank you again and we wish to welcome you back in the near future. Kind regards Ranjan Kumar Das

10/10 Excellent

lowekorea

Stayed 2 nights in Jan 2020