Search Hotels in Paradiso, Indio

"Great service "

"Pool/ hot tub area that we were at was great. Room had everything we needed and what wasn’t there staff brought right away. Only complaint was stairwell had the same garbage in it during our entire stay. "

"So this place has a lot of potential without a lot of work. I think they are severely under staffed. We stayed a week and never got our room cleaned once even though we asked for it once only. The hallways and general areas are dirty. Getting a drink at the pool bar is a 30 min wait. Maybe a little planning or more staff would elevate this issues."

"Great location to downtown! Fast and easy valet parking! Friendly staff, large rooms and great water pressure!"

"Clean property. Great pools and golf course. Enjoy having a mini kitchen. Rooms could use some updating. "

"The lobby and dining room are modern and bright, but the halls are dark and dingy with old stained, wrinkled carpeting that invites trip and fall accidents. The kitchen offers good hot breakfasts, take out dinners and bar service. Kitchen staff is cordial, front desk is not. Rooms are big and comfortable, wifi is free and shops and restaurants are nearby, many walkable."

"Property is on average 3 stars. The hotel is under painting renovation when we were there which they removed all the decorations photo’s of Lucille Ball & Desi Arnaz which was the main attraction and our reason of picking to stay on this hotel. The bed and pillow are NOT comfortable to sleep on. The bed gave me the back pain due to mattress is sagging when you lie down, and pillow is too soft which is insufficient support for my neck. "

"Good location, lots of amenities, rooms are quite dated."

"We have stayed here a lot in the past 30 years because it’s convenient for my family of 3 to stay in 1 room and have a kitchen. We were lucky that it wasn’t crowded (otherwise pools are noisy and packed). You have to get there on time for check in as we prefer certain rooms (upstairs and on the corner with only 1 neighbor). I must say I was disappointed when we were asked to do our own dishes and remove garbage and laundry ??? To help cleaning staff. They used to have check out @ 11 AM now it’s 10 AM and they charge for parking when it used to be free ?? I was not allowed a late check out even with my Bonvoy membership but we stayed until the cleaning people showed up (they never did !). We were there for 3 nights and not a single room cleaning or towel and bedding change :( not even a welcome call to check if all is well. Things have gone down here for the worst in the last few years."