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"Room"

"Bae had a great selection."

"The valet service was so slow we had to wait over an hour to even get into the hotel then we get to the hotel and go downstairs to the bar. Nobody comes to us for at least 30 minutes. This weight staff is terrible absolutely terrible. I didn’t even wanna tip them a dollar but my daughter made me."

"The towels, sheets, mattresses and pillows are new and well maintained. The view from the window in the rooms of the A wing facing the lake is beautiful. The floors were dirty on all the corners of the room and the first room we were offered had the door broken into and it wouldn’t lock. Staff was helpful to immediately relocate us, but for a family with kids already tired from the road, it really bothered me. The carpet was dirty and stained socks, shoes or flip flops are a must everywhere. The breakfast is not included and definitely not worth at all what we had to pay for. No variety of items, the bakery items were stale and old and what was supposedly prepared in the kitchen was hard and had no flavor. The hot items were cold and tasted like previous day food. The hotel as a whole is dated and it has this dirty look everywhere, it was probably really nice in the 90’s (?) but now it’s just running on fumes. The pictures look a lot better than what it really is. Kids enjoyed the pool, chlorine concentrations were quite high given the smell. If we go back to Louisville I’m definitely staying elsewhere."

"Came to help my son move out for the summer and lucked out getting a room at The Biddle. So convenient and nicer than the other hotels we’ve stayed at in the area. They seem to always be booked but I lucked out. If they have a room for your stay book it!"

"The hotel offered a unique experience from the the usual chain hotel experience. "

"Very top notch place was very Happy with this place"

"When we arrived we had to cancel the hotel had no hot water"

"The man at the desk seemed upset and bothered that I booked with a third party (hotels.com) He even doubted that I had already paid and wanted to charge me again. I asked if there was shopping near I was told quickly no. I used Google maps and surprisingly there was a large shopping mall 15 min drive away. I consider that close. The water in the shower was cold as it ran in the tub. Cold enough that I considered asking for a new room, when the water was switched to the shower head it warmed up enough to shower. The temperature was usable but not as enjoyable as home. The ice machine only gives out about enough to fill a bucket then needs to make more. The ice machine on the 1st floor was not even on. We did not eat on property, but Sunday morning there was a lot of trash in the lobby and outside like beer bottles and pizza stuff."