"Great stay however, rooms are dated and the bathrooms really need attention. Lovely views from the room. Outside of hotel could do with a lick of paint and just general tidy up of skirting boards and flooring inside. Pool was lovely but could do with a few more sun-beds on busier days. Drinks at bar were good and reasonable. The food options for lunch were expensive and not any choices for light lunch or snack. The breakfast continental side was good but the food options were awful. The Bacon was under cooked, sausages looked odd and the baked beans tasteless. A positive lovely part of the stay was receiving a lovely birthday surprise of cava and cake in the room as we was away for are Birthday. The hotel had good potential and hopefully over time it will get some updates."
"We stayed at Zoëtry Mallorca for one night, mainly because we had booked dinner at the on-site Andreu Genestra Michelin-starred restaurant. I didn’t research the hotel in much detail beforehand, as I assumed that a hotel with a Michelin-starred restaurant on site would offer a genuine five-star experience.
The grounds are beautiful, peaceful and very well maintained, making it a lovely place to relax. As a Hotels.com member, we were upgraded to a Ponent Suite by the adults-only pool, which was a nice surprise.
Unfortunately, the room itself was disappointing. It felt very dated, with worn out furniture and décor that didn’t live up to what I would expect from a five-star hotel. Overall, it felt more like an ageing four-star property than a luxury resort.
Breakfast was good, but not exceptional considering the many reviews describing it as one of the hotel’s highlights. We chose to sit outside, but there were so many flies constantly landing on us and our food that it became quite unpleasant, and there were also numerous ants on the table.
We also enquired about a late check-out, which is charged at €20 per hour.
The highlight of our stay was undoubtedly dinner at the Michelin-starred Andreu Genestra restaurant, which was absolutely faultless and worth the visit.
In hindsight, I should have looked more closely at the hotel before booking. That said, when a hotel advertises itself as five-star, it’s reasonable to expect the rooms to reflect that standard."
Sarena de Muro Resort Mallorca, part of Destination by Hyatt
10/10 Excellent
"tout à été parfait!! mille mercis à Daniella et Ramon pour leur excellent service et le soucis de détails.
La chambre plus que parfaite. La nourriture a été plus haute que nos attentes qui sont particulièrement élevées.
Parfait! on y retournera !"
"Bear in mind this is a 5 star hotel and not cheap.
PROs
The hotel is very clean.
Pool area is great,always beds & loungers available
Air con great
Comfortable beds
Rooms cleaned daily cleaners lovely.
SPA is ok but very small.
CONs
TV constantly freezes on live channels so couldn’t watch the World Cup.
Don’t expect any food after 21:00 or room service for a 5 star hotel it’s not ideal after your evening stroll.
Hotel has nothing in the evening it is super quiet around 21:00.
Food is ok, dont order the nachos they are honking.
We wanted to add one of our children to the booking last minute, we had a double sofa bed spare in our room. We was advised that we would have to purchase another room at a cost of 2.5k which is bonkers.They treat children 12 or over as adults and expect them to stay alone in a separate room.
The area around the hotel is like clubland for Germans, so be aware if you’re around the hotel it’s rough as,if you like the smell of sick and beer then the streets around the hotel are for you."
"Ma chambre et salle de bain étaient très grandes. Les déjeuners sont bons et assez complets. L’hôtel est très bien située, à environ 15 minutes de marches des restaurants ou endroits que je voulais visiter. J’ai bien aimé mon expérience à cette hôtel."
"Our stay at tent arenal was great,Room very clean, cool and cozy.An excellent brunch + not to far from the beach as well. Would definitely recommend to come here!"
"Es un hotel muy bonito, cerca de la playa, la comida es muy variada, nos ofrecieron después del check out continuar usando las instalaciones del hotel con duchas de cortesía sin ningún costo, las habitaciones son confortables. Lo volvería a elegir, tiene muy cerca Mercadona y restaurantes."
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