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"The room was spotless and the staff were courteous. "

"Staff are courteous. So lucky to mingle with the owner of the hotel and family and they were so down to earth and helpful.The time they knew when our flight was cancelled, the staff did not hesitate to help us extend our stay. They offer the best room they have with a minimal fee for us not to worry looking for another hotel. What a superb customer service it is! "

"Lovely hard working professional staff.. "

"Nice place to stay away from the ugly and dirty town. The beach are beautiful "

"Excellent Staff "

"amazing staff, amazing villa and the decor inside and amazing food and their presentation. everything was just so well thought out - i'm truly amazed"

"From the moment we arrived we felt at home. Noud and his team are spot on with everything. We had room 5 on floor 3 and the view was beautiful of the limestone casts and the sea. The young lady who spoke English was an absolute star from check in, trip booking, waitress, housekeeping and anything else we wanted. We don't eat garlic so eating out in the Philippines can be quite a challenge. After discussing this, the chef adapted the menu for us by cooking to order and the food was lovely. Airport transfers were arranged easily too. The pool area is in nice condition and great to cool off in. The location makes it easy to walk down to the beach, restaurants and shops. Trikes are plentiful if you don't want to walk. We always ate in Mansion Buenavista. On our last day we had an early flight before breakfast was served and they made us a packed breakfast to take to the airport. It showed such kindness and we really appreciated it. Thank you to the whole team who work hard to give their guests an amazing stay. We would highly recommend Mansion Buenavista and it will be our first choice if we can make it back to El Nido in the future. "

"Incredibly beautiful hotel and location. Literally a paradise! Very friendly, accommodating, and professional staff. Highly recommend it!"

"Room was spotless. Beautifully decorated and very modern. "