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Reviews of Symphony Of The Seas

3.5 out of 5
Symphony Of The Seas
4 The Promenade, Ilfracombe, England

Reviews

6.0
Rating 10 - Excellent. 3 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 3 out of 13 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

9.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
No room as hotel not contracted to expedia any longer Put up in a twin room for one night with shared bathroom insread of the double ensuite with sea view which was booked almost 11 month previously Breakfast not great either but staff were friendly and tried their best to help
Stayed 4 nights in Aug 2020

2/10 Terrible

Lisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay here
They couldn’t find my booking when I arrived. When I was taken to my room, the door was already open and some damp towels were laid on the floor holding the door. The French doors didn’t shut or lock. There were no towels in the bathroom (presume these were the ones on the floor!). People sat in the lounge downstairs with log burner with doors open which was putting fumes through the hotel. I decided to go to another hotel as it was shocking. Never stay here!
Stayed 1 night in Feb 2020

6/10 Okay

Roger

Liked: Staff & service
For the price it was ok. Dont expect it to be The Ritz. Breakfast was good. Great location for the pubs and restaurants
Stayed 1 night in Jan 2020

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Room comfort
Opportunity to improve
The location is good with free on-street parking (off season) and a small car park associated with the hotel itself. Breakfast is not a buffet breakfast, the staff / owner take orders. Our room was somewhat cold unless we switched on an electric fan heater which was noisy. The bathroom was en-suite but was not great. It had been poorly partitioned from the larger room and had a macerator type toilet and plumbing which was somewhat noisy when used. The bathroom was also carpeted (not a good idea in my view) and smelt strongly of bleach. This did not fully mask the other unfortunate smells that had seeped into the slightly damp carpet. Although the breakfast offering was a set English breakfast rather than a buffet, the food was well prepared and the staff were friendly. The location is right by the beach and our room had a great outlook.
Stayed 1 night in Jan 2020

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owner and staff were so feiendly and nothing was too much trouble.
Stayed 7 nights in Nov 2019

4/10 Poor

Paul

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great place to stay . Friendly staff.
Stayed 2 nights in Nov 2019

6/10 Okay

Malcolm

Business traveller
Interesting parking
Breakfast is 9 to 10 but they did let me have mine at 8. Parking a bit difficult at the back you have to either reverse down or out I'd they little space
Stayed 1 night in Oct 2019

4/10 Poor

Simonne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs some TLC
Staff were friendly and helpful but the room was smelly and in need of refurbishment. No TV remote or towel rails.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms and great staff, could not believe breakfast was included.
Stayed 1 night in Oct 2019

8/10 Good

Kelvin L

Liked: Room comfort
Good location pleasant staff food good
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
The bedroom we stayed in was very poor I would not recommend this place. I would never stay here again
Stayed 2 nights in Sep 2019