Search Hotels Near I-X Center, Cleveland

"Rooms weren’t very clean. Staff was helpful with bringing extra towels and blankets up to our room. Shuttle was very nice and friendly driver. You have to pay a daily rate to leave your car parked during your trip which I think should have been advertised. I thought it was free parking. Breakfast was good. "

"Liked the free airport shuttle. Staff at the desk was very kind and helpful"

"Room was nice and clean. Staff attentive, friendly, and helpful. We utilized transportation to the airport and parking at the hotel while we were gone. We were very pleased with our stay. Would stay there again. "

"Poor condition "

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"Love them ! Originally only booked one night and ended up there for 3 more nights ! Lovely staff "

"The biggest complaint is that the elevators were broken. We didn't get notified of this issue until the day of our check-in. However, I verified on past reviews that the elevators have been broken for 10+ days and reamined so throughout or 4 days there. Also, the pool was closed, despite the communicated maintenance not starting for another 3 weeks. Room was fairly clean, but they forgot to restock coffee cups. Plus linens and towels had small permanent stains. The entire site felt like it hadn't been well maintained in a few decades."

"Juice machine out of order. Could not contact hotel for shuttle from the airport. Men's restroom out of TP. No attempt to apologize that we had to spend $30 for an Uber from the Airport to the Hotel. We won't be back."

"We had a small youth group in-town for a competition and needed somewhere close to the venue that could accommodate four students to a room. Not only was the Residence Inn within ten minutes of the venue and had rooms to accommodate four people: it checked off so many other boxes we didn’t expect. Both the studio and one-bedroom suite were clean and incredibly spacious with fully equipped kitchens, including a dual freezer/fridge, counter stovetop and sink, microwave, toaster, and even a small dishwasher. The hotel also provided cabinets stocked with dishes, bowls, cups, silverware, and a cutting board, complete with complimentary dish soap, detergent, and a sponge. Both rooms included a nice walk-in showers, desk space with a roller chair, dual USB/110 outlets on the night stand, comfortable couches long and soft enough to serve as a third bed, and TV’s equipped with cable and streaming capabilities (a lifesaving feature when traveling with teenagers). The one bedroom-two queen bed suite also included a four-chair dining table, plus an additional TV and dresser. The kids loved the pool, workout room and free breakfast, which included an array of options, like waffles, sausage, oatmeal, and scrambled eggs. The Location was also a huge asset, with several nearby restaurants, an Aldi’s to help stock the fridge, and two minute drive east to I-71. Overall, the kids said this was the nicest hotel they’d ever stayed at, and as the adult, I can’t disagree. Book it now if you can!"