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"Entrance to the hotel difficult to find. Clean and friendly staff. Room was nothing like the ones advertised probably because we had our dog with us. Overall a pleasant stay. "

"Don't be put off by parking Boal Quay is 5 mins walk and £3.60 a day / night. `rooms are spacious and comfortable, pub serves good food at sensible prices."

"Breakfast was excellent but hotel very tired and shabby in places. "

"The parking on site was inadequate you had to move to let people out The room we booked through Expedia and read The Reviews not one review was True . someone from Expedia shud visit The place and see for your selves my wife found a cigarette but in The bed we complained about it to the manager all he said we have a no smoking policy The window in The room was broken There was a fist hole in The Bathroom Door The shower didn't get hot I was stood in the Shower waiting for the water to get hot and the cold water came over the top of the shower Tray There was a large crack in the Bathroom Wash Basin The shower ceiling was covered in Black mould The Extractor fan in the Bathroom and The ajasent rooms was That noisey and was running all night The mattress on The Bed was covered in stains a the taps in the shower was wedged to the wall with a shower gell bottle and I've got pictures to show all That was wrong I am looking to claim a full Refund from yourselves as. The place is Disgusting and it wasnt just my opinion all the other gests said the same Things please get back to me regarding A refund as I will Take this further Kevin Pratt "

"Slept well"

"Staff friendly. Parking ample and secure. Bar and restaurant were welcoming and provided very good levels of service and food. A very enjoyable stay."

"Had a couple issue but quickly sorted out they changed our room we spoke with Hassan he sorted the problem out very quickly would say again the rooms were clean "

"One of the best spas I have visited. This is due to the friendly welcoming warm staff - specially Rosie who couldn’t do enough for us, she happily showed us around the facilities and made us feel very special. The fun, colourful vibe and swim up cocktails were a treat and the room with the double bath was one of its kind and so memorable. I would come back in a heartbeat - and hope to return later this year"

"Always good, room clean and what’s expected starting to look a bit dated but good value for money. Breakfast a 10/10 food hot and tasty and fresh 👍"