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Rating 10 - Excellent. 16 out of 68 reviews" "
10 - Excellent
16
Rating 8 - Good. 27 out of 68 reviews" "
8 - Good
27
Rating 6 - Okay. 19 out of 68 reviews" "
6 - Okay
19
Rating 4 - Poor. 4 out of 68 reviews" "
4 - Poor
4
Rating 2 - Terrible. 2 out of 68 reviews" "
2 - Terrible
2
7.8/10
Cleanliness
8.2/10
Staff & service
6.4/10
Amenities
7.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Corina
19 Jan 2024
Disliked: Cleanliness, room comfort
Average
We didnt really enjoy staying at this hotel at all. We felt like an inconvenience to the staff. There was no ambience at all - you feel like you are walking into an abandoned room.
Simple changes would really lift this hotel -
- staff that smile, laugh & are happy.
- Our room needed a deep clean
- there was mould growing on the bathroom glass.
- Some minor repairs & maintenance to doors.
- at least add some flowers to the tables or placemats & play some soft music so people feel welcome
Its not a bad hotel - it just needs some love.
Room was not clean , and it’s very small
There is not quality of service ,
There is no quality of food ,
Just waste of money
Md
Stayed 1 night in Jun 2023
Response from Abdulla Bagir on 5 Jun 2023
We are really sorry to hear that the guest was not happy. We never check-in a guest to an uncleaned room . If the guest feels that the room is not clean should inform the reception immediately, so that we can fixed the issue smoothly. We have three category of rooms all the sizes are given on the Expedia site . We are selling room with breakfast and we are serving continental breakfast.. for other meals we have a restaurant and and guest can order from the menu.
4/10 Poor
Raquel
Travelled with family
9 Oct 2022
Liked: Cleanliness
Disliked: Staff & service, room comfort
I don’t recommend
Raquel
Stayed 1 night in Oct 2022
Response from Abdulla Bagir on 1 Dec 2022
Guest has not highlighted the issue which they are not happy about our propertyWe did not find any issue with the room and our service
What I loved about the stay at Vista beach Retreat was the staff friendless, their willingness to help with visa extension or obtaining a covid test, the view of the beach, and proximity to small Male' shops/stores for shopping
The internet was very very slow. There was no room Service for the rooms to change the bedding or any daily cleaning. The commitments made from them was not done as promised. Overall I would never go to this hotel.
Verified traveller
Stayed 4 nights in Apr 2021
Response from Bagir on 4 May 2021
Dear Guest,
We are sorry to hear that you are not happy with our service.
Regarding internet- Our internet is not slow for normal browsing and internet surfing, Yes our niternet mya be slow for heavy download and upload .
We do clean the rooms daily. Unless the guest does not want it.and we try ourlevel best to keep the rooms clean all the time .
great view, but overall could have been better. a lil disappointing.
Verified traveller
Stayed 2 nights in Mar 2021
Response from Bagir on 17 Mar 2021
Thank you for your feed back, we are really sorry to hear that the customer is not happy with our service.
We always try to offer our best service to customers . If we receive any complain during their stay we attend and fix the issue .
One night stop over before heading out to resort. Hotel arranged transport from airport and to jetty at airport next morning, which went smoothly. Comfortable & convenient.
Why only photos of the good parts are shown? The least you could do is to show the chosen room before confirmation.
I got a room with a balcony as stated, but in reality it was a pitiful space with a chair and small round table facing the opposing wall. It is a rip-off, to say the least!
Verified traveller
Stayed 2 nights in Oct 2019
Response from Bagir on 6 Oct 2019
Dear Guest,
Thank you for your feed back
The hotel has three category of rooms ,. namely J Sea View Junior Suites, Sea View Deluxe room and The normal Deluxe Room with Balcony.
The first 2 Category of rooms are facing the sea and has a bigger balcony
The lowest category has a small balcony and has no view.
The staff are nice, friendly and helpful eventhough the electricity supply of Male is out of service on our arrival.
Verified traveller
Stayed 1 night in May 2019
Response from bagir on 14 May 2019
Thank you very much for your valuable feed back
8/10 Good
Verified traveller
23 Apr 2019
Verified traveller
Stayed 1 night in Apr 2019
Response from bagir on 23 Apr 2019
Thank you very much for the feed back
6/10 Okay
Verified traveller
4 Apr 2019
Better options available in the area
Stayed here for one night before travelling to another resort. It was ok for a one night stay in that the bed was comfy and it’s right on the beach. However the room was very small and looked quite tired plus the restaurant on the ground floor is more like a school canteen. Also their website says there’s a terrace with sunloungers and a jacuzzi where you can get served. This wasn’t the case during our stay, it was being used for storage and an area for laundry. We checked afterwards and there are nicer hotels in this area at a similar price.
Verified traveller
Stayed 1 night in Apr 2019
Response from Bagir on 7 Apr 2019
Thank you for staying with us and for your valuable feedback. Your feedback is important to us to improve our services
The hotel itself was ok, the staff are great and very friendly. The area itself has a lot of construction work which is the main thing letting it down. I’m sure once it’s all finished the area will be nice. The rooms are quite small but it’s ideal for being close to the airport if you have to stay a night.
Scott
Response from Dimu on 24 Mar 2018
Thank you very much for your valuable feedback. Hope to see you again in future.
Excellent place for staying near Velana airport. The staff were very friendly and helpful. Hitel is next to the beach. you step out of the room and cross the road, you are on the beach.! The ocean view room had a breath taking view. Overall a very pleasant stay
vishnu
Stayed 1 night in Oct 2017
Response from reception on 30 Oct 2017
thank you very much for your valuable feedback and lovely comments, hope to see you again in future soon.
Located infront of the beach. You can go for a quick swim before you transit to your next destination. There are also a few cafes and minimarts for some quick bites or grocery shopping, nearby.
Nice clean room and toilet ,looks brand new service is good free breakfast even prepared early and given to us to take to airport for early flight . Perfect place for before and after resorts
roland
Response from Vista Beach Retreat on 16 Feb 2017
Thank you very much for your valuable feedback. We will hope to see you again in Maldives.
6/10 Okay
Verified traveller
15 Nov 2016
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not there yet
Staff need customer service training. Guests should be informed before lights are forcibly switched off in the rooms! There can not be lights in the hallways and no lighting in the room!
Verified traveller
Response from Thashi on 17 Dec 2016
Thank you for your feedback dear sir/madam . actually we are not switch off lights by our selves. when you take the room key card from the required place ( from the socket ) power will automatically shut down after few minutes.Thank you for staying with us hope to see you again :)
Overall the staff are very nice and accommodating. Has a nice view in front of the hotel. There was frequent blackout thou during our stay as they explained that the reclaimed island is still under lots of construction but during our last night everything was back to normal with zero blackout incident. The sightseeing package with Sora was great as he is very nice guy who brought us snorkelling and some sightseeing.
Felicia
Response from General Manager on 2 Nov 2016
thank you for your valuable feedback.we are looking forward to see you again.
Meluinen ja epäsiisti. Huoneessa lisäksi elävä lisko. Aamupala jätettiin suosiolla väliin. Henkilökunta oli mukava.
Verified traveller
Stayed 1 night in Mar 2020
Response from Bagir on 10 Mar 2020
We respect your feed back . We do not find lizards in the room. If you leave the doors open one might get into the room, This is a tropical country where lizards are found .
We always keep the rooms clean and tidy
8/10 Good
Hélène
Travelled with partner
1 Mar 2020
Liked: Cleanliness, staff & service
Très bien
Tout était très propre dans la chambre et la salle de bain
Hea hotell, peatusin ühel ööl. Katuseterass oli suletud, aga rand ja kesklinn läheduses, + 20 erinevat söögikohta.
Eurooplasel tuleb arvestada, et moslemirannal omad reeglid
Verified traveller
Stayed 1 night in Jan 2020
Response from Bagir on 23 Jan 2020
Thank you for the feedback
Terrace was closed on a temporary basis to do a small work on the terrace . now it is open.
Oppholdet var helt ok, rommene avviker litt fra bildene som er på nettet. Sengen var god å sove på 😃👍. Frokosten var noe kjedelig man må spørre for å få det man har krav på, det er heller ikke skrevet noen som sted om hva man kam bestille til frokost uten kostnad
At the first moment we were disappointed because of the area around the hotel in Hulhumale. It was relatively dirty and scary at the evening.
But the hotel is clean and the stuff is kind. We recommend this hotel for 1 or 2 days because of the area around. At the nearest beach you cant swim in bikini so you have to go 10min to a tourist beach.
Christian
Stayed 11 nights in Aug 2017
Response from reservations on 23 Sept 2017
thank you very much for your valuable feedback, hope to see you again in future :)