Search Hotels Near Huichol Collection, Cabo San Lucas

"ZERO instruction on getting to room. No welcoming, help with luggage, or any kind of complementary service. Spent an hour walking around because our building didn't exist on the map. Staff didn't seem to care about assisting us, and manager threatened to kick us out for voicing our concerns. In order to get any service at the room required 3+ calls to front desk. Staff was not happy or helpful, had to seat myself at restaurants most of the time and go out of my way to get cutlery or drinks. Dangerous open electrical wiring left open on street lamps, 2 days had power random outages Room card stopped working randomly and had to walk all the way to reception, drinking water not available until 9am even from front desk. Mini bar was difficult to get refilled in general. Floor was dirty, even after room was cleaned, and weird stains on the sheets. Beach was full of harassment from vendors, even behind the string gate, couldn’t even sit and enjoy a drink. No staff was present to put out sun shades for chairs Terrible experience, mostly due to staff. I will not be returning to a Riu"

"We had a fantastic stay & were thoroughly impressed with Playa Grande! The food quality, beautiful pools/grounds, & staff exceeded our expectations. Our room was spacious w/a great view of crashing waves & even an occasional whale from inside the room & both balconies. Wifredo (Brigatine Steakhouse) & Hector (poolside server) both deserve special shoutouts for their exceptional guest service. Our plates & cups were never empty from sun up to sun down! The organized pool activities (volleyball, card games) were a great time & helped us mingle w/other resort guests. There was an impressive effort each day to make the resort clean & ready. Each morning an army of workers could be seen putting up umbrellas, scrubbing the pools/fish ponds, trimming the palms & plants, washing pool chairs, & putting out fresh towels. Minigolf was an added bonus, and the resort was an easy walk to the marina. Minor improvements would be: throw away chipped/cracked glassware, include the coffee cart in the all-inclusive, and allow Ridge access for all guests (kid-friendly pool with a waterslide). I initially had a neutral to negative conversation messaging the resort before our trip, when I was told we couldn't be guaranteed a crib, nor could they put a welcoming message on the bed. However, both requests were honored beyond my expectation when I arrived (2 cribs in the room & a stunning flower message on the bed for a small charge). Overall we loved the resort and trip & are making plans to return!"

"Very nice it won’t inclusive resort. Rooms were nice. Food was very good, with a good selection of places to eat."

"This hotel is amazing great views great food great drinks, highly recommend…. Words could never describe the beauty"

"Loved it here. Our first visit to Cabo. Good Variety of food and drinks. Staff always helpful and friendly. "

"Great location and view. For me that was the highlight. Not once could I have a warm shower. But I booked it because it was cheap and for the location. Don’t leave anything you value outside of the safe. We had some stuff stolen that we failed to secure properly. "

"Visited for my 30th birthday and came back for my 50th. Amazing property! Will definitely be back but much sooner next time. Location near the marina makes it easy to walk anywhere. "

"Beautiful resort"

"Precios MUY altos de cosas basicas como botellas de agua (que por cierto no te incluyen ninguna en el cuarto), aparte les solicitamos late check out por media hora porque mi esposa habia pasado una mala noche por algo que comio y nos querian cobrar el 50% del costo de una noche, no tuve mas remedio que pagarlo porque mi esposa no se sentia bien. No volveria a hospedarme ahi."