Hotel Willowbrook

Property class: 2

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Hotel Willowbrook provides everything that you need. Guests can connect to free in-room WiFi.

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Single Room

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Classic Single Room

  • 396 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double or Twin Room

A hotel room with a sofa, two single beds, a desk, a TV, and a framed picture on the wall.

Classic Double or Twin Room

  • 396 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Single Room

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Senior Single Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Willowbrook, a neighbourhood in Houston, Hotel Willowbrook is near theme parks. Travellers who have shopping on the agenda can visit CityCentre and Memorial City Mall. Looking to enjoy an event or a game while in town? See what's happening at Aerodrome or Berry Center. Visit our Houston travel guide
Map
9050 Mills Rd, Houston, TX, 77070

What's nearby

  • A baseball stadium with a city skyline in the background.
    Daikin Park
    28 min drive - 46.3 km
  • Aerodrome
    12 min walk - 1.0 km
  • Willowbrook Mall
    18 min walk - 1.6 km
  • Mountasia Houston
    3 min drive - 2.6 km
  • Stone Moves Indoor Rock Climbing
    5 min drive - 2.3 km

Getting around

  • Houston Station
    27 min drive
  • George Bush Intercontinental Airport (IAH)
    28 min drive

Restaurants

  • McDonald's
    19 min walk
  • Golden Chick
    17 min walk
  • Hooters
    15 min walk
  • P.F. Chang's China Bistro
    18 min walk
  • Margarita’s Coffee
    14 min walk

About this property

Hotel Willowbrook

  • Hotel located in Willowbrook
  • Hotel Willowbrook provides everything that you need. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • Concierge services, smoke-free property and a lift
    • Free newspapers and a 24-hour front desk
  • Room features
  • All 83 rooms boast comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as separate sitting areas and separate dining areas.
  • Extra amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Separate sitting areas, separate dining areas and mini fridges

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Frequently asked questions

Is Hotel Willowbrook pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Willowbrook?

Self-parking is free at this property.

What time is check-in at Hotel Willowbrook?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Willowbrook?

Checkout is at 11:00 AM.

Where is Hotel Willowbrook located?

Located in Willowbrook, this hotel is within 1 mile (2 km) of Aerodrome, Houston Methodist Willowbrook Hospital and Willowbrook Mall. Mountasia Houston and Stone Moves Indoor Rock Climbing are also within 2 miles (3 km).

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Reviews

Hotel Willowbrook Reviews

5.0

4.6

Cleanliness

4.4

Amenities

6.0

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 35 reviews
Rating 8 - Good. 5 out of 35 reviews
Rating 6 - Okay. 4 out of 35 reviews
Rating 4 - Poor. 5 out of 35 reviews
Rating 2 - Terrible. 15 out of 35 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good clean room, newly renovated very quiet
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities
Super friendly staff. Hotel just needs some me work in terms of cleanliness and appeal. Maybe fresh paint. And new carpet would be a perfect stay.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Amenities
4 stars for service. 3.5 stars the hotel. This hotel is under new management, so in the 2 weeks of them owning it, they did a nice job. I think there were some parts about the stay that made me give it 3.5. But the amazing service gets a 4. They were very accommodating our first night, helped us out. Pool is closed, but they are fixing it. They said they have big plans for it, so i’m excited to see how far they go with it. Standard brekkie, but saved the day. We enjoyed our stay very much. Thank you and good luck to the new management.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, quiet, feels safe
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pretty run down, gym and pool are out of service. Room smells weird.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
No housekeeping/room service for 4 days... Swimming pool closed... Nah nah
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Car Parking was secure that’s all.
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old there was no signage to let you know where you was. The room was dirty the walls need paint there was spider webs in the corner, I had to ask for new sheets and pillowcases because there was other people's hair.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was out of service, the hotel was dirty, bugs were on the wall, mattress were outside near the garbage, sign on the building was scraped off, terrrible spot!
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Roaches in room 405 Alazia Bufford thats my name Stayed 3/13-16th Nobody came to clean up rooms Overall it look abandoned and staff was nice but hotel was a flop
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was the worst I ever stayed in...the room smells bad very outdated & not clean I will never stay here again looks nothing like the pictures they portray online
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you expect value at this price point, don’t! I gave it a go. I’ll stick around 150/night. This hotel smells like urine. Rust everywhere. There was remodeling happening on one of the floors. Only one elevator worked. Although there was never enough foot traffic to cause delay. When you think of run down, Think of this hotel. And what was that white stuff on the couch. Yuck.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
No sign outside. room smelled and had roaches in room. I brought my own liens and still trying to get be $50 security deposit back.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Hotel was poorly maintained, dirty and had a bad smell. Conditions worsened through the elevator and hallway as we made it to our room. As soon as we entered we noticed several cockroaches! We immediately left and requested a refund and the person at the counter said they were aware but the roaches were only confined to a couple rooms. I have yet to receive an email confirming refund was issued
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please please please RUN!!!. I stopped because it was the closest one to my location and it was late at night. The parking lot was empty and that should have been my first reason to RUN OUT OF THERE!! I still gave it a try and it was HORRIBLE!!! The elevator felt bad as it’s going up, the room was dirty, there were dead roaches and the room smelled HORRIBLE!! The next morning as soon as we woke up, I told the man in the front I wasn’t staying anymore and I needed a refund, he said he couldn’t and to call Expedia. I did, Expedia spoke to the “manager” and he said he will not give any refunds. I don’t know how that place is still open to the public. It’s not safe, the locks didn’t work properly, the roaches there and the fact that they are remodeling it’s not safe to stay open to the public. I wish I could give them NO STARS!! nothing but money hungry people who run this disgusting place. PLEASE DONT EVEN THINK OF STAYING HERE!!!! This place needs to be closed down for hygiene reasons & safety precautions.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Looked better in pictures than in person
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place isn't what it looks like in the photos.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not recommend Expedia to deal with this hotel, till when the hotel is full renovated. There was no breakfast. No service. Not clean.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
el estacionamiento super bien,la comida era algo muy simple
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Stayed 1 night in Jun 2026