Holiday Inn Westway Park, an IHG Hotel Reviews

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Reviews of Holiday Inn Westway Park, an IHG Hotel

Holiday Inn Westway Park, an IHG Hotel

4606 Westway Park Blvd, Houston, TX

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Antoinetta

13 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2024

Response from Hotel, GM on 15 Mar 2024

Thank you!!!

2/10 Terrible

Channel

Travelled with partner

12 Feb 2024

Liked: Staff & service

Disliked: Cleanliness

Well the staff was wonderful. Unfortunately the my had a disgruntled guess and the police were called. I do believe our hotel bed had bed bugs. I woke up this morning very itchy. I wasn't even supposed to stay in this hotel originally so I am pissed off that I am going through this. Expedia will be hearing from me in the morning.

Stayed 1 night in Feb 2024

10/10 Excellent

maria

Travelled with partner

3 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

i like the hotel it was nice confterble and clean...

Stayed 3 nights in Jan 2024

Response from Hotel, GM on 5 Feb 2024

We are so very happy you enjoyed your stay with us!

8/10 Good

Marta

29 Jan 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jan 2024

Response from Hotel, GM on 5 Feb 2024

We are so very happy you enjoyed your stay with us!

10/10 Excellent

Shawn

Travelled with family

21 Jan 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Jan 2024

Response from Hotel, GM on 26 Jan 2024

Dear Mark,Thank you for being such an amazing guest!We are so happy you enjoyed your stay with us.We truly hope to welcome you back soon.Safe travels!

4/10 Poor

Hannah

Travelled with family

14 Jan 2024

Disliked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2024

2/10 Terrible

Natalia

8 Dec 2023

Stayed 4 nights in Dec 2023

10/10 Excellent

Dwonia

Travelled with family

24 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Service great, limited options on television

Stayed 1 night in Nov 2023

10/10 Excellent

Shawn

20 Nov 2023

Liked: Cleanliness, room comfort

Stayed 1 night in Nov 2023

10/10 Excellent

Brett

Business traveller

11 Nov 2023

Liked: Cleanliness, room comfort

Stayed 1 night in Nov 2023

2/10 Terrible

DaQuon

Business traveller

3 Nov 2023

Disliked: Cleanliness, amenities, property conditions & facilities

This hotel is by far the worst hotel I ever stayed at. This hotel smells like smoke and the room is moldy. This hotel is extremely cold, I don’t recommend this hotel.

Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Business traveller

27 Oct 2023

Liked: Cleanliness, room comfort

Stayed 3 nights in Oct 2023

8/10 Good

Ross, Rancho Mirage

Business traveller

22 Oct 2023

Liked: Cleanliness, amenities, property conditions & facilities

This was close to the office and was a quiet location.

Stayed 3 nights in Oct 2023

2/10 Terrible

Salomon

22 Oct 2023

Disliked: Cleanliness, room comfort

U have to pay breakfast omg Wifi signal is terrible

Stayed 6 nights in Oct 2023

10/10 Excellent

Gary

Travelled with family, Business traveller

9 Oct 2023

Liked: Amenities, property conditions & facilities

Very friendly and helpful service at the desk! Room was clean

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family

7 Oct 2023

Liked: Cleanliness, room comfort

Stayed 1 night in Oct 2023

10/10 Excellent

Cedric

Business traveller

23 Sept 2023

Liked: Cleanliness, room comfort

First time at a Holiday Inn, enjoyed it!

Very friendly staff and nice rooms.

Stayed 1 night in Sep 2023

Response from Charlene on 28 Sept 2023

Thank you very much and we appreciate your response. We are looking forward to your next visit with us!

10/10 Excellent

Rance

21 Sept 2023

Stayed 1 night in Sep 2023

10/10 Excellent

Lohse

Business traveller

16 Sept 2023

Liked: Cleanliness, room comfort

Stayed 2 nights in Sep 2023

10/10 Excellent

Varinder

Travelled with family

24 Aug 2023

Liked: Cleanliness, property conditions & facilities

Excellent stay

Stayed 1 night in Aug 2023

10/10 Excellent

Marianita

Travelled with partner

2 Aug 2023

Liked: Cleanliness, amenities, property conditions & facilities

The guy at the front desk was so nice

Stayed 1 night in Jul 2023

8/10 Good

Ashlea

Travelled with family, Business traveller

31 Jul 2023

Liked: Cleanliness, amenities, property conditions & facilities

Overall stay was good. The food was good and property was clean and front desk staff was very friendly my only complaint is that no housekeeping came by the entire stay.

Stayed 2 nights in Jul 2023

8/10 Good

Rachel

6 Jul 2023

Stayed 3 nights in Jun 2023

10/10 Excellent

Henry

2 Jun 2023

Stayed 2 nights in May 2023

8/10 Good

Pete

15 May 2023

Liked: Cleanliness

Disliked: Property conditions & facilities

Iris, my housekeeper, did an excellent job with my room. Front desk staff were polite and attentive. Check-in/our was easy. Property is older and a bit rundown, issues like no fan in the bathroom are inconvenient and dated. But room was updated, otherwise, and pleasant. I did not use other facilities (pool, workout room, etc.).

Stayed 3 nights in May 2023

6/10 Okay

Robert

Business traveller

14 May 2023

Disliked: Cleanliness, amenities

The food at Legends was great. However there was no room service or number for a call-in togo order. Unusual for the only in-house restaurant or kitchen.

Stayed 1 night in May 2023

10/10 Excellent

francisco

25 Apr 2023

Stayed 2 nights in Apr 2023

4/10 Poor

Nancy

Travelled with family

24 Apr 2023

Stayed 2 nights in Apr 2023

Response from Holiday Inn Westway on 8 May 2023

Thank you for taking time to give us feedback on your stay; apologies for the inconvenience you experienced. We are constantly working on improving our guests' experience and your feedback will be used as teaching tool. Hope to see you in the future and have you experience how we have improved.

10/10 Excellent

Katherine, Fort Worth

23 Apr 2023

Stayed 1 night in Apr 2023

10/10 Excellent

Courtney, Gonzales

Travelled with family

3 Apr 2023

Liked: Cleanliness, amenities, property conditions & facilities

Very clean the beds was somewhat hard

Stayed 2 nights in Mar 2023

Response from Holiday Inn Westway on 8 May 2023

Thank you for your feedback on the beds' quality; sorry to hear they were on the hard side for you. Hopefully you will have a different experience on your next stay with us.

10/10 Excellent

Linda

Travelled with family and small children, Business traveller

23 Feb 2023

Liked: Cleanliness, amenities, property conditions & facilities

Rooms were spacious, clean employees were friendly, pool was nice and roomy.

Stayed 1 night in Feb 2023

10/10 Excellent

Andrea

21 Jan 2023

Liked: Cleanliness, room comfort

Stayed 1 night in Jan 2023

4/10 Poor

Ayanna

8 Jan 2023

Stayed 1 night in Jan 2023

8/10 Good

Larry

12 Nov 2022

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 5 nights in Nov 2022

8/10 Good

Dixie, Columbia

Business traveller

2 Sept 2022

Liked: Cleanliness, amenities, property conditions & facilities

Worked well for a short business trip.

Stayed 2 nights in Aug 2022

6/10 Okay

Herlindo

6 Aug 2022

Stayed 1 night in Aug 2022

10/10 Excellent

Hector

28 Jun 2022

Stayed 1 night in Jun 2022

6/10 Okay

Bobby

11 Jun 2022

Stayed 2 nights in Jun 2022

8/10 Good

Alicia

Travelled with family, Business traveller

3 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

overall we had a great stay

Stayed 1 night in May 2022

4/10 Poor

Sharon

30 May 2022

Stayed 2 nights in May 2022

8/10 Good

Juan

23 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 2 nights in May 2022

8/10 Good

Angela

22 May 2022

Stayed 1 night in May 2022

8/10 Good

Mayra

Business traveller

18 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel.

Stayed 1 night in May 2022

4/10 Poor

Brad

Travelled with family

17 May 2022

Disliked: Property conditions & facilities, room comfort

Stayed 1 night in May 2022

2/10 Terrible

Verified traveller

Business traveller

4 May 2022

Liked: Cleanliness, staff & service, room comfort

crime

There was car on blocks in the parking lot the next morning, will not stay here again. The hallways to room had bad smell. The AC worked really though.

Stayed 1 night in May 2022

8/10 Good

Karen A

20 Mar 2022

Stayed 2 nights in Mar 2022

10/10 Excellent

Jose

Travelled with family

19 Mar 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2022

10/10 Excellent

Lisa, San Antonio

Travelled with partner

14 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great stay. Staff was friendly and helpful. I would definitely stay again.

Stayed 2 nights in Mar 2022

10/10 Excellent

Alicia

9 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Indoor pool

Stayed 1 night in Oct 2021

8/10 Good

Ronald

21 Feb 2022

Liked: Staff & service, amenities, property conditions & facilities

Good place to stay

Stayed 4 nights in Feb 2022