Houghton Conquest Trip

For the money it was fair although the bed was like sleeping on a brick. Room was small even though it was a deluxe, no USB points which was disappointing but again for the price we paid for a quick overnight stay, it was fair.

The quality of this hotel and the service was great. Excellent location. Very close to transportation (tube station), restaurants, and theatres.

The room was very small with only one bedside table and no lamps. One side of the bed was positioned against the wall making it difficult to access.

Excellent hotel, close to Paddington station. Small rooms but clean and nice with coffee maker in room

The room itself was excellent, quiet, clean and well cared for. The main restaurant lacked energy or music to entice us to have a meal or even a beverage. We did not appreciate on check out this morning the suggestion of a discretionary gratuity for the staff which equated to $250 CDN for our 7 night stay. The invoice was presented and we declined. No final checkout receipt was received. As well the cc deposit taken on arrival Sept 24 for our 7 night stay of $934,CDN is yet to be returned/ credited to our visa. Disappointing!