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"Our experience at The Commonwealth was top notch from the moment we pulled up to the valet parking area. We were immediately greeted by Eric, who asked direct questions to establish what we would need. Eric would prove to be the absolute best resource that any hotel guest could ever have. He cared for not only our vehicle, but made sure we had all the information we needed to make the most of our visit to Richmond. Every time we saw him over the course of our stay, he was asking how he could help. He was a great ambassador for the Commonwealth and for the city itself. I didn’t get the name of the young man who checked us in, but he was equally friendly, efficient and welcoming. The hotel itself is gorgeous with tons of historical charm. I prefer to avoid “cookie cutter” hotels and the Commonwealth is in a league of its own. We enjoyed the custom murals throughout and the paintings featured on the room doors had such a whimsical feel. We were tired from driving, so we chose to eat at the Rueger’s restaurant adjacent to the lobby. The food was good and our server, Maria, was engaging and made some delicious cocktails featuring local moonshine from Belle Isle Distillery. We enjoyed talking to her while having our dinner both nights of our stay. Our suite was not large, but it overflowed with style and character. Everything was in good working order and we were able to relax. The linens were clean and comfortable. The bed was firm and we had no problems drifting off to sleep."

"Great view from the balcony - tree lined street. The staff was amazing, very personable and helpful."

"The receptionist was really helpful and super nice. The room was clean, the AC was cold, and the bed was comfy. Could have used more than just two small pillows, but overall, will definitely choose this hotel again. "

"This is a wonderful hotel, and the service is impeccable. It is a beautiful place."

"Excellent "

"Our room was clean and neat right near the office which we luv they always looking out for usthe staff know us so customer service is excellent we luv it because we can make groceries shop and get on the bus to our room safe and as always we wil continue to get a room here "

"Monique provided EXCELLENT service at check in patiently answering our questions about the hotel and area. She was professional and had an incredible positive attitude. "