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Reviews of Fairfield Inn & Suites Springfield Holyoke

2.5 out of 5
Fairfield Inn & Suites Springfield Holyoke
229 Whiting Farms Road, Holyoke, MA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 277 out of 400 reviews" "
Rating 8 - Good. 95 out of 400 reviews" "
Rating 6 - Okay. 16 out of 400 reviews" "
Rating 4 - Poor. 10 out of 400 reviews" "
Rating 2 - Terrible. 2 out of 400 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was exceptionally clean and comfortable
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms and friendly staff are always welcome when traveling.
Stayed 1 night in May 2024

10/10 Excellent

Jinhee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience
Stayed 1 night in May 2024

6/10 Okay

Anita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Good value. However beware of the mattresses that are like hammocks. Either very worn or bad quality or both. We both had back aches in the morning
Stayed 1 night in May 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Great and close to the highway
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Stayed 1 night in Apr 2024

8/10 Good

Clarinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked facility
Stayed 1 night in Apr 2024

6/10 Okay

Ryoko, San Francisco

Stayed 1 night in Mar 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and hospitable staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room met with Excellent concierge service
Stayed 2 nights in Mar 2024

4/10 Poor

Megan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not satisfied at all especially for the price paid. I would never recommend this location to anyone infact i would tell them to stay clear. I also recieved an additional 20 charge on my acct more than 2 weeks later and still have yet to recieve an explanation.
Stayed 1 night in Feb 2024

10/10 Excellent

Lisette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
I wish I could have stayed longer. I needed a place to stay overnight with my son. It was conveniently located. Comfortable clean, everyone was friendly. Would definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

JASON LYNCH

Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Marcos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very comfortable
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Travelled with family, Travelled with partner
Comfortable bed, clear room and a nice bathroom. The breakfast was great. A
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nancy, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Comfy beds and clean bathroom.! Breakfast was above average but not outstanding.
Stayed 1 night in Jan 2024

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in I was welcomed with the friendly and helpful receptionist. The property nice, quiet and clean. My room is perfect! Highly recommended to anyone who looking for a nice hotel to stay! More additional the location is perfect!
Stayed 1 night in Dec 2023

10/10 Excellent

aramil paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, kind staff
Stayed 2 nights in Dec 2023

2/10 Terrible

Julio C.

Stayed 3 nights in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent servide and very convenient.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient on/off from I-91; good dining options; quiet.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sherry

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stores and dining very close by.
Stayed 1 night in Nov 2023

10/10 Excellent

Elvis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all
Stayed 1 night in Nov 2023

10/10 Excellent

Ellen

Stayed 1 night in Nov 2023

10/10 Excellent

Syieda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and comfortable beds.
Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Samantha

Quiet

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff!

10/10 Excellent

Cayetana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mark

Stayed 4 nights in Oct 2023

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant and professional. Room was great
Stayed 1 night in Oct 2023

8/10 Good

Yukiko

Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

Isaree, Providence

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Dan

Disliked: Staff & service, property conditions & facilities
There was no wifi and was not fixed at the time they told me it would be
Stayed 2 nights in Sep 2023

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great breakfast
Overall, it was a good stay. The highlight was breakfast, which was well beyond what you usually get at a hotel.
Stayed 1 night in Sep 2023

6/10 Okay

Ashley

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Women at front desk was rude
Women at check in was rude at first. We arrived at 315 and she said they were fully booked and wasnt sure she had a room for me. She was very snappy about it. We got our room right away, seemed like she just literally wanted to upset me. She completely changed him attitude when my husband came up to counter though.
Stayed 1 night in Sep 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The room was a bit cramped for my wife, 2 daughters and me, but we didn’t spend much time in the room - so it wasn’t really a problem. The room and hotel was clean. The daily breakfast was fine for our needs.
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

4/10 Poor

Sean

Travelled with family
Liked: Cleanliness
Elevator noise all night long. Way too loud. You can hear it all night
Stayed 1 night in Aug 2023

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023