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"We could not fault our room. It was sparkling clean and we had nice touches of bottled water and some lovely chocolates to welcome us. The staff on reception were lovely and very welcoming. We didn't take the opportunity to visit the spa on this occasion. The hotel is pretty central to everything so we could walk everywhere. Miniature World is well worth a visit. We were there for a couple of hours. It does get very busy so you need to be patient when waiting to see some of the exhibits. There are shops but we weren't there for that. The choices of food are many and of great quality. We walked along the waterfront which was buzzy and lovely. A highlight was going up t the view platform of Elbphilharmonie & Laeiszhalle. The views are spectacular. We would very much like to experience a concert there when we go back again. Our visit was only 3 full days and I don't think we touched the surface of Hamburg. "

"Clean and they helped to find my missing headphones "

"Clean, in good order."

"Great hotel ! "

"Room and staff "

"Friendly staff"

"The breakfast was monotonic and not very kids friendly. The televisions were with limited channels in English with no channels for kids in English. Besides this, our stay was wonderful - thank you!"

"Lovely staff at the front counter. Clwan room.. Didn't get to eat there or use the sona "