Lobby sitting area

Reviews of Waterfront Lodge Motel

3 out of 5
Waterfront Lodge Motel
153 Risdon Rd, New Town, Lutana, TAS

Reviews

8.0

Very good

Rating 10 - Excellent. 293 out of 1001 reviews" "
Rating 8 - Good. 458 out of 1001 reviews" "
Rating 6 - Okay. 174 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate for a short stay. A bit remote from shops,cafes etc.
Stayed 2 nights in May 2024
Response from Peter on 9 May 2024
Thank You For Your ReviewRegardsPTManager

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given Room 1, which had the best waterfront view of the Derment River. Overall, quite good for 3 star rated Motel. Limited carparking, but they are upgrading and extending a further car parking area. Only Cereal in small packets and white toast bread and toppings available to self-serve in your room. No dining facility available. The throw rug to keep warm with hadn't been washed for a long time and had a terrible odor, but they promptly gave us another one the next day after we mentioned the problem to them. Staff were very friendly and helpful.
Stayed 2 nights in May 2024
Response from Peter on 9 May 2024
Thank You For Your Review we are glad you enjoyed you view and apologies for the throw rug. RegardsPTManager

8/10 Good

Debra

Prompt service, affordable and suitable for short stays, safe & convenient
Stayed 1 night in Apr 2024
Response from Peter on 9 May 2024
Thank You For Your ReviewRegardsPTManager

4/10 Poor

Rhonell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Peter on 9 May 2024
Hi i can not reply to you as you have not responded with any feedback Thank You For Staying With Us.Happy Traveling

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 8 years ago So we checked prices compared with others and realise it was a very fair price and like the place last time Again we we very happy with the new owners here since we were there last We now when ever come to Tassie again intent in just booking here and not ever looking elsewere WE JUST LOVE IT HERE Noel & Melisa
Stayed 3 nights in Mar 2024
Response from Peter on 9 May 2024
Thank You Noel & MelisaWe appreciate your review we will see you in the near future keep warm and safe.Happy TravelingRegardsPTManager

8/10 Good

David

Stayed 8 nights in Mar 2024
Response from Peter on 9 May 2024
Thank You For Your ReviewRegardsPTManager

8/10 Good

David

Liked: Cleanliness, staff & service
Still waiting for my deposit to be returned
Stayed 1 night in Mar 2024
Response from Peter on 9 May 2024
Hi If we take the deposit its refunded on check out maybe check with your Bank RegardsPTManager

8/10 Good

stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , nice location Walls a bit thin could here neighbouring rooms conversation
Stayed 1 night in Mar 2024
Response from Peter on 9 May 2024
Thank You For Your ReviewRegardsPTManager

6/10 Okay

Dennis

Stayed 2 nights in Mar 2024
Response from Peter on 9 May 2024
Thank You For Your ReviewRegardsPTManager

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Good size room. Clean. Dining available.
Stayed 2 nights in Mar 2024
Response from Peter on 9 May 2024
Thank You For Your Review its great to receive 5 out of 5 review score we must be doing something rightRegardsPTManager

8/10 Good

Sjoerd

Liked: Cleanliness, staff & service, property conditions & facilities
Over all, very comfortable, clean, only quite a bit of traffic noise.
Stayed 1 night in Feb 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service
!
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, cheap, clean rooms. No complaints 😎
Stayed 1 night in Feb 2024

10/10 Excellent

Maria Eva

Stayed 1 night in Feb 2024

8/10 Good

Judy

Liked: Cleanliness, amenities
Easily located
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet on the waterfront
This was a quiet and peaceful place to stay. We will be staying here again in the future.
Stayed 1 night in Jan 2024

10/10 Excellent

Colleen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in the 3 bedroom house. Very nice clean house, great back yard for the kids
Stayed 5 nights in Jan 2024

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location pretty easy. Staff was nice.
Stayed 3 nights in Jan 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, very clean and updated decor
Stayed 2 nights in Jan 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served our needs perfectly with comfortable beds, mini kitchen with fridge & microwave. Good shower. Table & chairs, a/c, parking opposite our door, WiFi, quiet. Would not hesitate to recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Briony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Excellent location. Extremely helpful staff
Stayed 11 nights in Dec 2023

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the economy house. 3 bedroom house which was 5 minutes from the hotel. Was very comfortable, quiet and spacious. If you wanted to use the pool which was one reason we booked you will have to drive to the Hotel (~5minutes away). It had a washing machine but required payment for use. Overall pleased with booking.
Stayed 2 nights in Jan 2024

10/10 Excellent

Xavier

Stayed 1 night in Jan 2024

8/10 Good

B S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a house, 3 bedrooms, laundry etc. nothing to complain about.
Stayed 2 nights in Dec 2023

6/10 Okay

Louis

Stayed 2 nights in Dec 2023

4/10 Poor

Jadyn

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Booked a 2 bedroom room however was provided with a 1 bedroom room with 2 single beds and a double in it and then the main area had a bed also including couch and kitchenette not ideal with small children not having 2 seperate room and a seperate living area.
Stayed 2 nights in Dec 2023

8/10 Good

Izadora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and freshly renovated, easy check in/out.
Stayed 2 nights in Dec 2023

10/10 Excellent

TONY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 6 nights. Close to all places to see in Hobart and beyond. The rooms were very clean and very functional. We would recommend this place to anyone.
Stayed 5 nights in Nov 2023

8/10 Good

Brett, LARA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nothing too fancy but it was clean and well priced. Staff on check in were amazing but on checkout not much acknowledgement. Overall I was happy with it and would come back.
Stayed 2 nights in Nov 2023

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For accommodation on a budget it was at the higher end of what we'd expect. Clean and tidy, comfy beds, nice hot shower, not excessively noisy but what accommodation block is. For the price paid it was perfect for our 1 night stay.
Stayed 1 night in Nov 2023
Response from PT Manager on 21 Nov 2023
Thank You For Your Feed back We are Glad you enjoyed your stay. yes we are the higher end of budget accommodation.

8/10 Good

Lucas

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Location was great. Close to everything. Approachable and friendly reception. Parking was tight, if you had a bigger car it could be a challenge. Room was a little on the dirty side. Bed was uncomfortable and lumpy. Bathroom tiles were mouldy, the spa jets emitted brown muck into the water. No tissues and could have done more toilet paper, rather than half a roll on the hanger and 1 spare.
Stayed 1 night in Nov 2023
Response from PT Manager on 15 Nov 2023
Thank You I have had a meeting with housekeeping regarding this matter.

6/10 Okay

STANLEY

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Peter on 15 Nov 2023
Thank You For Staying At Waterfront Lodge Motel

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, quiet location with exceptional access to the Hobart CBD. An older establishment, but seemingly recent room redecoration provides a modern vibe. Great value for money.
Stayed 1 night in Oct 2023
Response from PT Manager on 15 Nov 2023
Thank You For Your Review

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and value, rooms are ok, Showers very small, the smoking area is up wind and the smoke fills the place it stinks.
Stayed 3 nights in Oct 2023
Response from PT Manager on 15 Nov 2023
Thank You For Your Review

10/10 Excellent

Simone

Stayed 1 night in Oct 2023
Response from PT Manager on 15 Nov 2023
Thank You For Your Review IT GREAT to received 10 out of 10 review score

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with a super comfy bed. Close to everything.
Stayed 1 night in Oct 2023
Response from PT Manager on 15 Nov 2023
Thank You For Your Review

10/10 Excellent

Carolyn, West Bathurst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and well presented. Large bathroom with shower over bath in our room. Friendly check in
Stayed 1 night in Oct 2023
Response from PT Manager on 15 Nov 2023
Thank You For Your Review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, room was clean and quiet, very happy to stay again
Stayed 1 night in Oct 2023
Response from PT Manager on 22 Oct 2023
Thank You For your Review its great to receive 5 out of 5 review score

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Need to refill hair conditioning though.
Stayed 3 nights in Oct 2023
Response from PT Manager on 22 Oct 2023
Thank You For your Review its great to receive 5 out of 5 review score i have had a talk with house keeping regarding the hair conditioning

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, good service, very good value
Stayed 1 night in Oct 2023
Response from PT Manager on 22 Oct 2023
Thank You For your Review its great to receive 4 out of 5 review score

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quietly convenient
Quietly convenient
Stayed 1 night in Sep 2023
Response from PT Manager on 22 Oct 2023
Thank You For your Review its great to receive 5 out of 5 review score

8/10 Good

Md Aiub

Liked: Cleanliness, property conditions & facilities
The hotel was clean and nice view. It has kitchenette facilities which was unexpected. Worth for money
Stayed 1 night in Oct 2023
Response from PT Manager on 22 Oct 2023
Thank You For your Review its great to receive 4 out of 5 review score

10/10 Excellent

Jenni

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and really amazing, the rooms were Motel affordable, with clean accommodation and good amenities, there is also a beautiful view, the cottage rooms are also a great place to stay. About a 20min walk to the closest shopping centre but an easy walk and easy driving distance to food and shopping locations as well.15-20 min drive to Hobart, and not far from Museums, Botanical Gardens and easy access to main road to head out to all other locations around Tassie. Can highly recommend staying at Waterfront Lodge Motel Lutana for a night or longer.
Stayed 1 night in Sep 2023
Response from PT Manager on 22 Oct 2023
Thank You For your Review its great to receive 5 out of 5 review score

2/10 Terrible

Janice

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Milk provided was out of date making my 75 year old mum slightly unwell. 1st night a cockroach crawled across the carpet as I was preparing for bed. Both nights the tv turned on by itself at 3 am frightening my elderly mother and young daughter. Never again !!!
Response from PT Manager on 22 Oct 2023
Hi sorry to hear this we have rectified the problem

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from PT Manager on 22 Oct 2023
Thank You For your Review its great to receive 4 out of 5 review score

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced for an overnight stay
Stayed 1 night in Sep 2023
Response from PT Manager on 28 Sept 2023
Thank You For Your Review we are glad you enjoyed your stay with us.Happy Traveling.