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"Hotel was lovely. Room very large, definitely a Western feel but with some Japanese features (eg sliding doors separating living compartments). As with most Japanese hotels it has no cupboards! Large lounge for heating/eating food which was great and cheap washing facilities too. Location excellent, good base for visiting the area, although a car is an essential."

"Lovely resort with nice landscaping. Room with private onsen was well furnished. Dinner and breakfast was included in price. "

"駅からすぐで立地が最高です。ビジネスマンの方が多く、チェックイン、チェックアウトもスムーズです。朝ごはんもおいしかったです。"

"近くにコンビニがあり、便利です"

"The resort offers an outstanding onsen experience! The on-site dining was also excellent. Staying here was a highlight of our trip to Japan."

"A quiet hotel close to all the shopping and dining options as well as nishitetsu station so a car is not needed "

"Everything was great. Excellent service but was surprised when I booked that dinner was not included as with most other ryokans."

"good"

"Beautiful, modern, very tastefully decorated property. The front desk attendee was very hospitable, a warm welcome to our first time in Yufuin! Gems is a minute walk from the station / bus stop, and is located centrally to Yufuin town. The walk to Kinrin lake was beautiful, with views of the mountain on the street. The room we booked was incredibly spacious, and although designed for 4, did not feel too empty for 2. The bathroom is so well done and so clean, with a huge bath tub that just invites a private soak. We would stay again next time! "