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"Spotless facilities with an excellent spa. The room was spacious and well appointed. Breakfast options were plentiful and the dining atmosphere relaxed and pleasant. Reception staff were most helpful."

"Staff are very friendly and helpful , value for money However there should be tea/coffee making option in each room "

"Quality all round and the best spa complex I have ever seen!"

"Amazing place "

"As usual, during the last years, service, location, rooms, people are just amazing."

"Very spacious rooms and great food. Such a good experience consistent with other Vaya hotels."

"The room felt very old and outdated. The pictures shown online during the booking process looked modern and well-maintained, but the actual room was quite different from what was advertised. This was disappointing, as the photos created a completely different impression. The breakfast was also below expectations. There were very limited options, and the overall quality was not great. For a hotel in this category, I expected a better variety and fresher choices. On the positive side, the sauna area was very good and well-maintained. It was definitely the highlight of the stay. Additionally, the staff were polite."

"The Parkhotel Matrei has some of the most attentive and friendly staff I’ve met. The hotel gave off “home” feelings and not commercial hotel. The convenience of a front parking lot, gas station & grocery nearby was great and the rooms were perfect size for me and my many bags, as well as a space for me to get my work done. I was also given a holiday gift bag because they knew I’d be alone for the holiday. Just a great place, words don’t do them justice. Definitely will be returning some day!"

"The hotel was very impressive and comfortable. Wish the pool open hours were a bit broader though."