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ElisabethHotel Premium Private Retreat

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Luxury
4.5 star property
9.6

Exceptional

Luxury hotel near a train station

Consider a stay at ElisabethHotel Premium Private Retreat and take advantage of a free breakfast buffet, a terrace and a garden. Active travellers can enjoy cycling at this hotel. Treat yourself to a sports massage, a facial or a body wrap at Elisense Spa, the on-site spa. The on-site restaurant, Mamma Mia, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
The current price is ₹31,955
₹35,861 total
includes taxes & fees
14 Jun - 15 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM

Late check-in subject to availability

Minimum check-in age - 16

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: EUR 120

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per day

Welcoming dogs only

1 total pets

Food and water bowls are available

Children and extra beds

Children 16 and younger are not allowed at this property; all guests older than 16 are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 30 per pet, per day
  • Late check-out fee: EUR 120 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted at this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Does ElisabethHotel Premium Private Retreat have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ElisabethHotel Premium Private Retreat?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at ElisabethHotel Premium Private Retreat on 14 Jun 2026 start from ₹31,955, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ElisabethHotel Premium Private Retreat pet-friendly?

Yes, ElisabethHotel Premium Private Retreat allows dogs (limit 1 total). There's a fee of EUR 30 per pet, per day.

How much is parking at ElisabethHotel Premium Private Retreat?

Self-parking is available for EUR 15 per day.

What time is check-in at ElisabethHotel Premium Private Retreat?

Check-in start time: 3 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at ElisabethHotel Premium Private Retreat?

Checkout is at 11 AM. Late checkout is available for EUR 120 (subject to availability).

Where is ElisabethHotel Premium Private Retreat located?

Situated in Mayrhofen, this luxury hotel is steps away from Zillertal and Hauptstraße. Erlebnisbad Mayrhofen and Congress Zillertal - Europahaus Mayrhofen are also within 10 minutes. Mayrhofen Station is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

9.6

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 81 out of 102 reviews
Rating 8 - Good. 17 out of 102 reviews
Rating 6 - Okay. 4 out of 102 reviews
Rating 4 - Poor. 0 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

Reviews

Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Incredible hotel! Great food and staff! The spa is awesome!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kathleen

Beautiful hotel in Mayrhofen. Conveniently located for biking and hiking.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, superb staff, wonderful food, brilliant facilities. Highly recommended.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Steven

A lovely hotel, recently modernised with excellent spa and wellness areas. Staff couldn’t have been friendlier and were very helpful. We loved the system they had for evening meals- a menu to order from at breakfast. Great choices for vegetarians and vegans too, all very tasty and beautifully presented. A ten minute walk to the gondola and town was an easy stroll and the ski lockers were also nice and clean. Happy to recommend this hotel.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 4 nights in May 2025
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly stunning property that looks like it has been recently renovated. The loft rooms are stunning with fabulous views. The spa area is huge with spa, finsh sauna, dry sauna rest areas and nudist only area if thats your thing. Staff throughout the hotel were very friendly and very attentive.
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

Faye

Liked: Cleanliness, property conditions & facilities
The hotel is a nice mix of modern and traditional. Spa was lovely and the reason that we booked the hotel. We booked with half board and had dinner every evening. The food was mainly very good with salad bar as a starter and then multiple courses. Some notable issues were that the hotel charges for tap water at dinner, which I understand can be a thing in Austria however it seems very unfair to neither show the prices of soft drinks or water on a menu and then charge €3 for tap water and an eye watering €7 for bottled. The service on the whole was poor with plates being clattered around, tables being cleared before we were finished and being rushed through dinner and asked to leave to set for breakfast at 9.30pm. Some of the staff were very invasive rude and abrupt. The younger ladies who served us were very sweet and well meaning but there was a notable issue with service. I asked at the front desk for a spare key having left my key in the room and was very rudely told to return it when I found the old one. The hotel is a walk from the main ski lift. If you want to ski the other areas the ski room isnt located very well to load and unload the car. So in summary its a nice hotel but didnt feel friendly and welcoming and dinner which could be a lovely meal was spoiled by poor service skills. Not the best location for the nearest ski lift and poorly located ski room.
Verified

10/10 Excellent

Lydi-marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the hotel are extremely friendly and nothing is ever too much hassle. The food and drink choices are vast and there is always enough to choose from. The car park and underground car park are a great addition with plenty of space. The hotel is immaculately maintained and it is very clean everywhere. The room is a great size and will amazing views from the balcony. I could not get the air conditioner to work and over the course of the night, the room became extremely hot and it was quite uncomfortable. Also, the bed only comes with one pillow that is very flat so I ended up using two cushions from the sofa instead. It would have been good to have an extra pillow in the room. It was also quite annoying that there were no drinking facilities in the room. No kettle/tea/coffee was provided in the room so it meant you had to always go down to the bar if you wanted to have a drink and just relax on the balcony. Also, we were given a bottle of water in the room on day 1 but this was not replaced throughout the entire stay. It would have been great if you could book your spa treatments online as it was only able to be booked via email which was a long and slow process and it would have been nice if they offered couples treatments as my husband and I had to go at different times but we like to get treatments together. Overall, I loved this hotel, it was incredible, very pretty, amazing staff and I would love to come back soon.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Benedikt

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war extrem schön und gemütlich. Das Personal vorallem im Service super freundlich und lustig. Des SPA-Bereich ist top. Wir hatten einen tollen Aufenthalt und kommen bestimmt wieder.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
top
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Ein rundherum sehr schönes Hotel. Das Personal ist sehr zuvorkommend und freundlich und das ganze Haus ist absolut sauber. Grandioser Wellnessbereich, der nie überfüllt ist, auch wenn das ganze Haus ausgebucht ist.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
Nettes Personal, schönes Zimmer, super Essen
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Hotel um ein paar Tage zu entspannen. Personal ist super aufmerksam und sehr freundlich!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal, exzellentes Essen, Sauberkeit überall, tolles Spa, guter Skikeller, generell sehr positives Ambiente.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kostenloses Upgrade erhalten.zimmer, wellnessbereich und Essen top.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dringende Empfehlung

Es war vom Andang bis zum Ende hervorragend!
Stayed 6 nights in Dec 2024
Verified

8/10 Good

Jens Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ren forkælelse

Den lækreste spa, maden er dejlig - venlig og serviceminded personale. Meget rent og pænt. Dog manker der ac på værelser og i restaurant i de varme måneder.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABSOLUT TOPKLASSE

Alt spiller helt i top på dette luksus resort i hjertet af de østrigske alper. Vi blev blæst helt bagover allerede ved check-in med velkomstdrink og menuvalg til samme aften. Egen balkon på alle værelser, kun for voksne og både spa og gourmetmad gør at vi helt sikkert vender tilbage hertil. Selvom der findes mange billigere hoteller i Alperne, så er helhedsoplevelsen aldeles fantastisk på Elisabeth. De lever helt op til PREMIUM PRIVATE RETREAT :-)
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches und aufmerksames Personal, sehr sauber, moderner und großer SPA Bereich, Nähe zur Penkenbahn, Skibus hält direkt vor dem Hotel, Jause ist fast eine vollwertige und sehr hochwertige Mahlzeit, Frühstück und Dinner abwechslungsreich, lecker und umfangreich.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine wunderschöne Unterkunft. Besonders der Badesee lädt mit entspannten Liegen nach einer Wanderung zum Entspannen ein. Auf meine Schwangerschaft wurde gerade auch beim Essen geschaut. Großes Lob!
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel in top Lage mit schönem Wellnessbereich und gutem Essen. Zimmer (Premium Relax) war sehr schön.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartiger und riesiger Wellnessbereich. Tolles Essen und sämtliches Personal mega höflich und immer hilfsbereit.
Stayed 8 nights in Aug 2022
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to enjoy skiing, food and wine.
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

AHMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Food and Spa

Perfect food, nice spacious Rooms , big spa
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Nadav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

romantic stay

Best hotel for couples, great SPA food and rooms.
Stayed 6 nights in Jan 2020