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"M Social is a true hidden gem located in an ideal position: across the street from the ferry terminal, next to Viaduct Harbour district which has no shortage of amazing restaurants and only a few meters from the heart of the CBD. The hotel itself is nothing short of perfect! Even at five star hotels it’s hard to have it all but at M Social, you can indeed have it all: luxury, amazing rooms, comfortable beds, EXCEPTIONAL staff, central location, amazing views and generous benefits! Many hotels talk a good game but when it comes down to it, often fail. This is not the case with M Social. I cannot remember a single time a staff member didn’t greet me when I came in from a long day or simply was passing by to go to breakfast! I am unsure friendly is even the word for the staff, it goes deeper than friendly. It was as if I was an old friend, a family member, etc. If you requested anything no matter how small or big, they would nearly trip over themselves trying to help. Everything was exceptional at M Social! I think in my opinion, the most exceptional part besides the staff was my bed. I have been to 77 nations and slept in millions of hotel beds: some are good, and others feel like sleeping on an iron slab! The bed in my room was so comfortable I dreaded having to wake up. Often if there is a problem, I notice some hotel managers blow it off and try to deflect the blame back on you. Luckily, this was not the case here. When I had a minor problem at check in, the manage"

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"Great hotel in a perfect location. So central, friendly, helpful staff, room was really comfortable with great amenities. Will definitely stay here again."

"A front-desk staff went out of her ways to help me with the check in because our flights were delayed and we did not arrive to the hotel until 1:30am. We got our room and were very please to see how clean and quiet for us to sleep and rest. "

"Clean room and breakfast included. Excellent stay"

"Really enjoyed my stay at the Hotel Grand Chancellor! The room was spacious, clean, and well-equipped, and the bed was super comfortable — perfect after a long day out. The staff were welcoming and professional, and the location made it easy to get around. Highly recommend for a relaxing and comfortable stay."

"Location very convenient, walking distance to viaduct and eateries without being right in the bustle of the city. Lovely staff and decently sized studio. Perfect for a work trip"

"Clean room, convenient parking, walkable"

"Brilliant hotel and upgraded us after finding out about our engagement. Lovely team and a great end to our New Zealand trip. "