Search Hotels Near Hetton Lyons Country Park, Newcastle-upon-Tyne

"The staff were great. The room was stone cold and even with the radiator control in the room, it took over 2hrs to even start to warm slightly. Obviously centrally controlled as it went off again in the night and was freezing again when the alarm went off. Food was OK and the rating of a 9 online is overrated. 7.5 would be a fairer score. Certainly not terrible but not particularly welcoming stay either."

"Excellent, fresh breakfast. Very good selection of drinks at the bar. Spectacular building and grounds."

"fabulous location, plenty parking"

"The hotel is ok but the staff is really terrible,when we came into the place me and wife said hello to them and they don’t even respond,plus one of the lady don’t even want to check us in ,a different lady came to give us the key,and just told us to go stairs."

"Helpful staff, clean & comfortable room. Great location as close to city centre. Good breakfast choice."

"Didn’t use the spa for anything other than breakfast but the service and food were good"

"All excellent meal very good However all bar restaurant staff had been on very long shifts were tired and moral was low which impacts on them and customers, clearly more staff are needed "

"Too geeza, respectful and helpful. god bless x"

"Staff were lovely and welcoming. We were expecting a basic room but it was a bit too small and basic. Was clean enough but not amazing, bright yellow stains all on the floor near the toilet. Could hear everything from the pub below - noisier than other pubs we have stayed in. "