Heston West Trip

Excellent stay great location

Excellent breakfast, very convenient location close to all famous places. Will stay there again next time I’m in London.

The room was a little small, but nice and clean. I feel like either everyone was super quiet or the sound proofing in the hotel was very good. I didn’t hear any neighbors and slept well. Breakfast was very good, the gym is small but has a flat bench, and a couple useful machines to get a solid workout while on travel. The only thing I didn’t like was there aren’t many trash cans in the hallways and there were no wash clothes to wash your body in the shower. I guess this is an English thing but I wish I would have known that before arriving. The location is perfect, and I will likely return again in the future.

Love this place. Clean comfy and very walkable to anything you may want to do

I recently stayed at the The Clermont Charing Cross London and honestly couldn’t have asked for a better experience. From the moment we arrived, the staff were absolutely exceptional — warm, professional, and always attentive to anything we needed. Nothing ever felt like too much trouble, and their genuine friendliness made the whole stay feel special. The hotel itself is beautiful, comfortable, and maintained to such a high standard. Every detail feels thoughtfully done, creating a really relaxing and welcoming atmosphere throughout. One of the best things about the hotel is its brilliant location in London. It’s perfectly placed for theatres, shopping, restaurants, sightseeing — really anything you could want to do while visiting the city. Being so central made getting around incredibly easy and added so much to the overall experience. I’d highly recommend The Clermont Charing Cross to anyone looking for a fantastic stay in London with outstanding service and an unbeatable location. Also thank you for the amazing upgrade to a studio room and the birthday cake on arrival .