Outdoor pool, pool loungers
Check availability

Reviews of The Thatch House Hermanus

5 out of 5
The Thatch House Hermanus
R43 Farm Road, Stanford Road, Maanschijnkop, Hermanus, Western Cape

Reviews

9.8

Exceptional

Rating 10 - Excellent. 17 out of 19 reviews" "
Rating 8 - Good. 1 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Charlie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed in the Thatch House with our 11 month old baby. At the last minute, my in-laws also happened to be in Hermanus, unfortunately the Thatch House was fully booked but the staff were very helpful in arranging for them to join us for dinner and drinks at the hotel both nights. We had a wonderful stay and they were very accommodating of our young daughter - we particularly want to thank Michaela, who was so friendly and helpful. The hotel itself is beautiful and set in immaculate grounds with stunning views. The pool was very welcome after a hot day in Hermanus and both the restaurant and breakfast were excellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most perfect start to our holiday - a couple of days to recharge and relax at The Thatch House. Staff were superb in every respect and the hotel itself was just the most amazing place to be. We loved everything from start to finish and didn’t want to leave! THE best!
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2023

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Specious room with super luxurious decor. Will stay here longer next time.
Stayed 1 night in Sep 2023
Response from Kim on 21 Sept 2023
Dear Rupert, Thank you for choosing The Thatch House Boutique Hotel for your resent stay and for your lovely feedback. We do hope that we can welcome you back in the near future. Kind Regards, The Thatch House Team

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Staff were amazing and so helpful. Our room was gorgeous!
Stayed 1 night in Sep 2023
Response from Kim on 31 Oct 2023
Dear Bethany, Thank you for sharing your positive feedback :-) It was lovely having you as our guest and we hope to welcome you back soon. Kind Regards. The Thatch House Team

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

DONOVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic friendly staff
Stayed 3 nights in Sep 2021
Response from Kim on 21 Sept 2021
Dear Donovan, Thank you for choosing The Thatch House Boutique Hotel for your recent stay in Hermanus. It was a pleasure having you as our guests. We hope to welcome you back in the near future. Kind Regards, Kim Pienaar

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular
Perhaps the most beautifully decorated hotel we have ever stayed in. It is superb and not to be missed. Splurge for the ocean view, you won’t regret it.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one the best overall experiences we have ever had. The staff exceeded our expectations in every way. The suite was more than we could have asked for, the grounds were far more beautiful in person, and the attention to detail in every matter was incredible. I would highly recommend this booking!
Stayed 3 nights in Sep 2019
Response from The Thatch House on 23 Oct 2019
Good Day, Thank you for your positive review. i'm delighted to see that you enjoyed your time with us. It will be our pleasure to welcome you back again one day. Thank you for taking the time to write such a lovely review. Kind Regards, The Thatch House Team

10/10 Excellent

antoine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is unique by its location and surroundings. The smallest details were acknowledged. Staff was amazingly friendly and made our wedding anniversary so special .thank you cara ,terry,and mikaella. Amazing experience
Stayed 1 night in Feb 2019
Response from The Thatch House on 21 Mar 2019
Dear Antoine, I'm absolutely humbled by all your encouraging comments! I'll be sure to pass your review on to the rest of the team who will be thrilled with the glowing report. I hope the memories will encourage you to come back in future. We certainly would love top welcome you back! Kind Regards, The Thatch House Team

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay in Hermanus
Exceptional hospitality, amazing decor, delicious food. If they have a suite available when you’re in Hermanus, it’s a must stay.
Stayed 2 nights in Oct 2018
Response from The Thatch House on 5 Dec 2018
Dear Dana, It was our pleasure having you to stay with us. Thank you for your review and we look forward to welcoming you back again in future. Kind Regards The Thatch House Team

10/10 Excellent

Verified traveller

Beautiful rooms
Great property, lovely rooms and good service.
Stayed 1 night in Sep 2018
Response from The Thatch House on 19 Sept 2018
Thank you for your review. I'm delighted to see that you enjoyed your stay. Is was a pleasure to have you as our guest. We hope to welcome you back soon. Kind Regards - The Thatch House Team

10/10 Excellent

Lars, Uetikon am See

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unglaublich schönes Boutique Hotel. Sehr nettes Personal. Jede Sekunde genossen wie noch nirgends sonst und ich war schon wirklich in vielen Top Hotels auf der ganzen Welt
Stayed 1 night in May 2024

10/10 Excellent

Dr. Kamila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der perfekte Ort zum Abschalten
Eines der schönsten Boutique Hotels in Südafrika, welches wir in den letzten 17 Jahren auf unseren Reisen geniessen konnten ! Tolle Zimmer, fantastische Lage, leckeres Essen und ein freundliches Team, welches das Rundumpaket vervollständigt.
Stayed 2 nights in Oct 2023
Response from Kim on 31 Oct 2023
Dear Stefan, Thank you most kindly for your lovely review and for choosing The Thatch House for your recent stay in Hermanus. We are humbled reading your lovely comments. Hope to welcome you back to our beautiful hotel in the near future :-) Kind Regards, The Thatch House Team

10/10 Excellent

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfassbar schönes Hotel mit erstklassigem Service. Die Zimmer, das Essen und for allem das Personal ist der Wahnsinn!
Stayed 2 nights in Oct 2023
Response from Kim on 11 Oct 2023
Thank you for this wonderful review. I'm delighted to hear that you had such a great time. I do hope you'll be able to visit us again sometime in future.Kind Regards, The Thatch House Team

6/10 Okay

Didi, Frankfurt

Travelled with partner
Liked: Amenities, property conditions & facilities
Die Lage des Hotels ist einmalig, ebenso das Haus selbst. Für dies klare 5 Sterne, wie für das Essen. Mein Problem waren Insekten (nur) im Bett des zweiten Schlafzimmers und wie das Management damit umgegangen ist. 1. Manager: Die Insekten sind harmlos, wir wechseln das Bettzeug 2. Manager: Die Insekten stechen, wir müssen Chemie einsetzen 3. Manager: Durch den See sind die Insekten allgegenwertig, man muss damit leben. Fazit: Das Bett konnte nicht benutzt werden, mit ca. 200 keinen Insekten teile ich kein Bett. Das Verhalten des Managements war mehr als seltsam. Eine Entschädigung für die Nichtbenutzung des zweiten Raumes (Bett) wurde abgelehnt.
Stayed 3 nights in Nov 2019

8/10 Good

Christer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from The Thatch House on 19 Dec 2019
Dear Christer Thank you for this review. We look forward to welcoming you back. Kind Regards, The Thatch House Team