Search Hotels Near Heritage Trail Museum, Naples

"Everything great"

"Staff was great. Food was excellent. Room was clean. View is spectacular."

"The room was clean but dated in style. The staff was great didnt use gym and didnt shop"

"The pool was awesome and heated! Front desk staff were friendly and very accommodating. The location is very good for downtown Naples. We will stay there again."

"The Hyatt House is always our go to!! Great location and facility! One suggestion - put a mirror over vanity table and chair in bathroom so more than one person can get ready at a time!"

"Excellent, clean, loved it"

"Pay too much to stay and play. You can walk to restaurants specifically in old Naples on 5th, but I can’t fathom why this place was 100x more than any hotel in Naples, including Ritz (drive/different area) or Bellasera (same area). Marco was amazing but is severely overworked and over-depended on to handle breakfast/crowded beach etc… The two front desk ladies I ran into might have been as human as the AI chat thing that you have to text to get anything you want. Pulled up, to check in (which you have to do before 10pm) told to park further away, then my wife and I dragged our luggage over cobblestone to be walked to our room with no questions answered except that their keys deactivate a lot and after 10pm it’s a 2 hour wait to get anything done lol. Once in the room, it was an outdated suite but nice but also zero privacy from the room and patio. Tables full the whole weekend around the pool surrounding you. I can look people in the eyes that are eating dinner. I wanted to cannonball in the pool when we got back from early dinner, I didn’t because of all the non-hotel guests. And hot tub would be awkward too. Literally only worth the price if you have too much money and you want to walk to 5th street restaurants. This is a 3 star hotel that charges more than a 5 star. Expected way more than I experienced here. Paid much less for way more at nice hotels here and around the world. At this price, you expect service to be 100%. Poor Marco, he should work at a better place."

"The Cove Inn has always been a favorite of ours when visiting Naples. The location is quiet and secluded but not too far from all the action. The staff is great and helpful. The bar by the pool is a major benefit! Highly recommend! "

"Beautiful hotel, great location and wonderful staff!"