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"The property and staff are exceptional. However, one downside is the visibility of customers eating and drinking alcohol on the ground floor at night, which detracts from the overall appeal of the facility. If management were to address this issue, the property would better reflect a true 5-star experience."

"Excellent hotel. No need to visit Hawaii."

"Clean room, comfortable bed, and friendly staff."

"The best hotel we had on this trip, we didn’t even know construction was happening as it was so quiet and clean it didn’t seem like anything was being constructed but apparently it was"

"They helped to retrieve my lost wallet"

"Very good"

"I would happily stay at this hotel again. Staff are very friendly and welcoming. Room was a good size with plenty of space for our large suitcases. Pyjamas are provided if you wanted to travel light. There are drinks and ice cream available for most of the day for guests. plenty of bathroom amenities are available. They also have a special event every day - dressing in traditional Okinawa clothes, making sushi, etc. which I think is a really great way of learning more about the Japanese culture as well as having some fun. It is so close to the monorail station. It is also very close to the international street where there are endless food options and lots of shops. "

"Beautiful hotel. Staff was kind, welcoming, and easy to talk to. Room was clean, and had everything that you needed. Wonderful view of the ocean."

"The ocean view was stunning "