Balcony

Reviews of Palm Tree Hotel

3 out of 5
Palm Tree Hotel
No.21 Tonghai Lane, Hengchun, Pingtung County

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Dana, Taipei, Taiwan

Disliked: Cleanliness, property conditions & facilities, room comfort
Just didn't worth 120 euros a night. Refrigerator was leaking water, there was windy noise if you close the window sounds quite scary. Construction in front of the entry so you might not be able to find the front door intuitively and can't roll the luggage. The same address on the Google Map is another Hotel (My Home) which looks much nicer but nope they're owned by different person and you can't enter the place to use the couch and space. It's just overall my worst experience with 120 euros hotel.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Weekend in Kenting
Great place to stay and really enjoyable. No one that works there really speaks english but google translate is a life saver. Also, it's really annoying but no one is ever at the check-in counter but if you wait around for a bit someone will eventually see you and either help you or go find the owner (wherever they were hiding). This place is really friendly and really helpful and flexible. I really appreciated the fact that they took credit card as well (legitimately one of the only places in all of Taiwan). Great place for backpackers, families, and all other walks of life. Would highly recommend this place as it is close to everything in Kenting yet excludes the loud bustling of the main strip.

10/10 Excellent

YING AN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房東很客氣。。待人親切哦 希望店招牌掛高一點。。方便看到比較好找誒哦。
Stayed 1 night in Sep 2023

10/10 Excellent

KUANLUNG

Stayed 1 night in Dec 2022

4/10 Poor

SIU KAY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不再來
第一次住民宿,八分不滿意、去到衹見一男工滿頭大汗、應該是負責的員工,告訴他我們住兩晚,他用電話問後便給匙給我便不見了。第二日不見他,擔心怎樣不知交還匙。位置OK,沒有早餐,起初以為有露台,其實住地下,無窗無櫃台,自出自入,有些擔心。第三日早上離開時,男工突然出現,交回匙後離開,以後不再來。
Stayed 2 nights in Jun 2019
Response from 柯小姐 on 10 Jul 2019
您好首先向您說聲抱歉!因目前的民宿交接中.也沒有櫃台. 造成您的不便.深感抱歉!真的非常對不起

8/10 Good

Sofia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good location and clean room
The hotel was hard to find. The beds were comfy and we had a nice balcony and a tv. The room was clean and at a very good location close to the main street. The shower was a little disappointing though, not separated from the rest of the bathroom and no hot water. The staff was very friendly and we felt welcome.
Stayed 2 nights in May 2019

8/10 Good

siu chui, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旺中帶靜
我們一家十數人訂了三間四人房及一間可住六人的家庭房,二樓房間是新裝修,非常雅緻舒服,三樓房間裝修普通但亦很寛濶乾淨; 冷氣很足夠,另有風扇一把。這民宿最好的地方是與墾丁大街只是幾步之隔,行街買嘢好方便。只是前台不常有人。

8/10 Good

LAI YING, Hk

Liked: Staff & service
Ok
真的不錯,而且位置很方便,整潔,會再入住,性價比不錯

8/10 Good

Winky

Liked: Cleanliness, property conditions & facilities, room comfort
位置很好地方舒適
地方寛敞清潔,位置方便,靜中帶旺,走路不用五分鐘可到海邊和大街。只是有時找不到服務員補充日用品如衛生紙。

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
網路沒標註什麼房型,結果這間小到不行,很失望!
不佳

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
眺望が悪い。