"Front desk person Heidi was so unhelpful.
She never pointed out hand written sign in Danish giving WiFi. Neither the sign in Danish that the luxurious dinning room had no alcoholic drinks.
We said no to breakfast which she put on our bill anyways
Dinner was so unbelievably slow that people were knocking on the kitchen door.
This is a magnificent property but they need staff who are trained."
"The fact that there was absolutely no staff and the staff at the breakfast was non-Danish speaking - the price was way too high for no help at all. No way to buy wather was absolutely unacceptable."