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Everywhere was spotless with a visible team of cleaners always keeping on top of the detail

An outstanding small hotel with very friendly and attentive staff. The attention to detail is amazing - with regard to food and decor. Loved it !

Fabulous hotel for visiting the Guggenheim but also walkable to all areas of Bilbao. Breakfast is perfect, everything you could want and more. Ate in the restaurant one evening and the food is superb and good value for a 5* hotel restaurant. Finally the staff are all friendly and helpful. All together a great stay.

I booked this hotel simply because it was the only 5 star in San Sebastian, which was close to Mugaritz Restaurant, where I had booked a lunch surprise for my husbands birthday. The hotel, and indeed San Sebastian, turned out to be the stars of the trip. Mugaritz was lovely but this hotel is absolutely one of the best we have ever stayed in. We stay in top quality hotels all over the world, but this seriously is up there with them, without any of the fuss, arrogance or ego! We would stay...

Clean rooms, great buffet , great restaurant,plenty of parking

Everything was perfect. The welcome, the arranging of transfers, the rooftop bar, the service. The room was incredible. Comfortable, superb beds, fridge, Aircon, view, bathroom (especially the toilet!). Location couldn't be better. It was a festival on our last night but the hotel thoughtfully provided ear plugs. The soundproofing of the windows was excellent anyway. A pinnacle of hotel experiences.

Very good location. Lovely staff. Would recommend

Nothing was too much trouble. The staff were so special. We had originally wanted to stay at the Mary Cristina which was full. However, when we return to San Sebastián we will go back to Villa Soro. Breakfast was a delight of locally sourced produce, and no eyebrows were raised when we came down to breakfast after 11am! A lovely bathroom and very comfortable bed, what more could you ask for - thank you.

Fantastic hotel in a perfect location for Logrono. Free car park nearby too. Rooms were superb, luxurious. Breakfast was excellent with excellent service when required. Staff were extremely helpful and rang wineries for us to book tours with good recommendations. Cannot find fault at all! Would certainly recommend for anyone. Not expensive especially considering how good the hotel is.

We really enjoyed our stay at Room Mate Gorka Collection in San Sebastian. It was a great location not far from the old town. Really wonderful and friendly staff who provided useful recommendations. The rooms were really clean and had everything we needed. We also enjoyed their bar/restaurant and breakfast. Highly recommend.

A stylish hotel, located close to the heart of San Sebastián and its attractions. Staff throughout were helpful & courteous at all times. On the downside, the breakfast buffet area was very congested due there being little space.

Great hotel with very clean and crispy room. Location is fanstastic also.

This is a beautiful hotel, centrally located, moments from many lovely bars and restaurants in the centre of Logrono. Spacious rooms, comfy big bed and a great bathroom/shower. We used the spa which was a special treat. The hotel staff weee all lovely and welcoming. Wouldn’t hesitate to visit stay in this hotel again.

I cannot rate this hotel and it’s staff highly enough. We visited in the middle of July just after Covid 19 restrictions were lifted. We drove from A Coruna and arrived after midnight. We booked one double room for myself, husband and small dog and a second for our 25 year old daughter. We received the most warm welcome despite the late hour and this continued throughout our stay. The rooms were clean and comfortable. The staff had to work within the very tight restrictions required to operate...

I had the most incredible time a the Hotel Zenit Convento and was really sad to go. Everything from check in through to check out was seamless and the staff extremely kind and accomodation. We really couldn't fault the room. It was beautiful, well presented. The only complaint I had to be fair though was the lack of accessible TV in English, and attempting to cast was also not too possible. I guess this is a non-issue anyway when you;re visiting San Sebastian, you'll want to be out and about...

Great hotel in wonderful pristine condition. Spotlessly clean. Good, powerful shower in a large marble bathroom. Each room is dedicated to a particular figure in the movie industry. Pleasant and efficient staff. We lunched at the restaurant, which was extremely good and at a reasonable price. The hotel is located adjacent to bus stops which are frequent and take you conveniently to the old town and theme park.